1. JLRainey1978's Avatar
    Hey All,

    I just got my Storm on friday evening...Over the weekend I noticed this white spec on my screen that would not wipe away...I thought maybe it was just a dust particle stuck underneath the plastic screen protector so I removed it and it turns out this white particular is actually in my screen...It moved around the screen as I rotated the Storm...It finally got stuck in a position at the top of the Storm but this really is annoying me...I can see it stuck there all the time now...What are my options to get this fixed?? Can I go back to Verizon and ask them for a new one?? Any info or advice is appreciated...

    11-24-08 02:04 PM
  2. JLRainey1978's Avatar
    Please Help!! BUMP
    11-24-08 02:15 PM
  3. HoldHard's Avatar
    It's called a "stuck pixel". It is supposed to change color and match what is is projected on the screen but that single location is not functioning.

    If you take it back, remember that Verizon is out of Storms so you'll have to wait for them to send it to RIM, get refurbished and then returned.

    11-24-08 02:19 PM