1. Shiner's Avatar
    I have read a few times people mentioning
    Dust under the screen..
    But what exactly does this look like
    On the screen?

    And another thing... My
    End call button is loose
    Its like it has 2 clips
    Underneath it but only one of them
    Is clipped in. If I roll my finger nail across
    It, the left side of the button
    Just collapses in with out clicking.


    Has n e 1 experienced the same 2 problems? And if so... N e fixes performed?

    This is Storm number 5 and it will not be returned coz the screen click is perfect!
    Current Storm made in Hungary early Feb. Also running .78

    Thanks
    Also does n e 1 else have the problem
    Where u can see a bright white
    Light coming through the gap on the bottom of the
    Screen,by the buttons?

    Posted from my CrackBerry at wapforums.crackberry.com
    02-10-09 07:09 PM
  2. Devlyn16's Avatar
    I believe propela re refering to 2 things when they say dust nder the screen

    1) is dudt that gets between the back light that lights the screen and the screen itself. this appeears as spots or flecks that block the light from coming through. I don't know but I assume they are smaller than dead pixels.

    2) dust under both the screen & backlight on the components themnselves. somepeople fear the gap around the edge of the screen will let dust/pocket lint into the innards of the phoen causing it to over heat ETC
    02-11-09 10:44 AM
  3. jdoc77's Avatar
    Somewhere's about here there is a thread about taking the two screen-films apart and removing the dust, and reassembling them and putting silicone glue around the glass to seal it...
    02-11-09 11:01 AM
  4. dubge's Avatar
    I have read a few times people mentioning
    Dust under the screen..
    But what exactly does this look like
    On the screen?

    And another thing... My
    End call button is loose
    Its like it has 2 clips
    Underneath it but only one of them
    Is clipped in. If I roll my finger nail across
    It, the left side of the button
    Just collapses in with out clicking.


    Has n e 1 experienced the same 2 problems? And if so... N e fixes performed?

    This is Storm number 5 and it will not be returned coz the screen click is perfect!
    Current Storm made in Hungary early Feb. Also running .78

    Thanks
    Also does n e 1 else have the problem
    Where u can see a bright white
    Light coming through the gap on the bottom of the
    Screen,by the buttons?

    Posted from my CrackBerry at wapforums.crackberry.com
    For some reason reading this post was driving me crazy, why did you cut your sentences in half and start a new line with them?
    02-11-09 11:10 AM
  5. Shiner's Avatar
    For some reason reading this post was driving me crazy, why did you cut your sentences in half and start a new line with them?
    Lol because i was writing it off the Storm, u know the text duznt wrap itself when u write in the boxes so its easier to see what uv written that way (its probs not easier to read on here)... loads of people do it on here.
    02-11-09 12:33 PM
  6. BlackCuse8830's Avatar
    I think the dust issue is nitpicking. I have a few little specs, but once you click the screen and it lights up, they are virtually unnoticeable.
    02-11-09 12:39 PM
  7. dubge's Avatar
    Lol because i was writing it off the Storm, u know the text duznt wrap itself when u write in the boxes so its easier to see what uv written that way (its probs not easier to read on here)... loads of people do it on here.
    Ah ok I see now, that is the first time I have seen that and have also never posted from my storm anywhere
    02-11-09 01:04 PM
  8. Shiner's Avatar
    ok im clear on the dust situation now... but that was really just a query..

    My actual problems are - the light showing through on the bottom of the screen.

    - The hang up button loose on one side like a clip is missing or snapped or something underneath...

    N e 1 no if there are fixes for these?

    Also Vodafone have a thing (as every company probs does) that they dont fix or give refurbed storms... only new ones... which is fine. But if i WANTED them to just fix these 2 problems i have instead of replace the Storm (as its taken me 5 to get a decent screen click) then do u no if they will do that???

    I would really like to no the answer to these questions! lol cheers
    02-11-09 03:07 PM
  9. Rhawb's Avatar
    For some reason reading this post was driving me crazy, why did you cut your sentences in half and start a new line with them?
    I kept trying to read it like a poem. It kind of worked until it seemed he was trying to rhyme screen with screen.
    02-11-09 03:13 PM
  10. Shiner's Avatar
    I kept trying to read it like a poem. It kind of worked until it seemed he was trying to rhyme screen with screen.
    Lol thats some funny ****
    02-11-09 06:48 PM
  11. pre me's Avatar
    The light coming from under the screen is just something you have to deal with. Between my friends and I, I would say that I have played with almost ten different Storms, and they have the same issue. Although, on of my friends said he say another Storm that was made in Mexico and it did not have nearly as large of a gap around the edges of the screen. Who knows if this is actually true.

    I have definately seen the dust under the screen though. The friend I was referring to above had that problem and it was really noticable when the phone displayed a white background. It was so annoying for him that he claimed insurance on his phone and paid $50 just so he could get one that didnt have dirt under the screen.
    02-11-09 08:39 PM
  12. Shiner's Avatar
    The light coming from under the screen is just something you have to deal with. Between my friends and I, I would say that I have played with almost ten different Storms, and they have the same issue. Although, on of my friends said he say another Storm that was made in Mexico and it did not have nearly as large of a gap around the edges of the screen. Who knows if this is actually true.

    I have definately seen the dust under the screen though. The friend I was referring to above had that problem and it was really noticable when the phone displayed a white background. It was so annoying for him that he claimed insurance on his phone and paid $50 just so he could get one that didnt have dirt under the screen.

    Ok thanks for that dude,

    So has n e 1 fixed the loose button problem themselves at all??? thats the thing that annoys me the most!!! lol
    02-13-09 07:37 AM
  13. SaintsfanWPB's Avatar
    As for your loose button, there has been some other discussion on the forum about it. Some people, myself included, have loose send keys while others have loose end keys.

    There are no real solutions that I have read other that requesting a new phone, which some people that have done that seem to be worse off than the loose button, because their new phone has bigger problems. One guy claimed he popped his loose button off and super glued it back on, but I think I will shy away from that.

    If you do search for loose buttons in the 93xx forum, you should find a couple of threads.
    02-13-09 08:00 AM
  14. smhism's Avatar
    If you really want to replace your hard keys, and feel like taking your phone apart, you could always order new keys and replace them yourself.

    BlackBerry Storm 9500/9530 OEM keypad- BenQ-Siemens, Sony, Motorola, Apple, Tools, Acer, Samsung, BlackBerry, SonyErics

    I ordered a new bezel from that site, and I'm waiting for it to come in so I can switch mine out (I've dropped my storm a couple of times on the pavement). Hopefully dismantling the phone won't be that difficult!
    02-13-09 09:16 AM
  15. m3grady2's Avatar
    I'm starting to sEe specks on my screen when its white.
    Although it just looks like the dot pattern that's under the screen.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-13-09 10:14 AM
  16. Revolutionary's Avatar
    I think the dust issue is nitpicking. I have a few little specs, but once you click the screen and it lights up, they are virtually unnoticeable.
    Does this look like nitpicking?

    http://forums.crackberry.com/f133/du...ml#post1543187

    For the record: once you have some dust, you will have more. And once it starts to accumulate, it is more and more noticeable. I always noticed it while watching videos.
    Last edited by Revolutionary; 02-13-09 at 10:36 AM.
    02-13-09 10:32 AM
  17. paulmike3's Avatar
    Does this look like nitpicking?

    http://forums.crackberry.com/f133/du...ml#post1543187

    For the record: once you have some dust, you will have more. And once it starts to accumulate, it is more and more noticeable. I always noticed it while watching videos.
    I was about to post those pics too. Drives me crazy when people comment about things when they have no idea what they're talking about.
    02-13-09 11:25 AM
  18. sinnerman's Avatar
    The light coming from under the screen is just something you have to deal with. Between my friends and I, I would say that I have played with almost ten different Storms, and they have the same issue. Although, on of my friends said he say another Storm that was made in Mexico and it did not have nearly as large of a gap around the edges of the screen. Who knows if this is actually true.

    I have definately seen the dust under the screen though. The friend I was referring to above had that problem and it was really noticable when the phone displayed a white background. It was so annoying for him that he claimed insurance on his phone and paid $50 just so he could get one that didnt have dirt under the screen.
    Don't go through insurance if want to replace your phone due to dust. Dust is covered under your 1 year warranty and verizon will send you a replacement for free. If you go through insurance like this poster's friend you'll pay $50 for no reason.
    02-13-09 11:44 AM
  19. Shiner's Avatar
    Thanks for that, im not really up for taking this phone apart just yet so i think il stick it out for a while (at least till my insurance kicks in lol)...

    As for sending the phone back for a replacement... thers no way im risking that again! lol i sent back my first storm for what would appear to be trivial reasons... 5 Storms later... i managed to get a semi decent one back lol You wouldnt believe it but one of the new ones they sent me was actually missing the panel from under the BB buttons, end call button etc... actually mental, i thought they were taking the p*ss when i opened it lol could see wires, screws... everything! ;o)

    It just really annoys me how the phone costs so much (even tho its free on my contract), its the latest best smart phone around with so many capabilities, i mean it wasnt that long ago i was nocking around playing snake on my Nokia 3310! (Best phone ever by the way lol) and still it turns up at the door with panels missing, broken buttons, ridiculously shabby clicking screens (which is meant to be one of the key selling features of the device) and im just stood there thinkin wheres the Fu**ing quality control?? its simply not acceptable, software problems i can understand and deal with... but i have no tolerance for hardware problems. And when its got to the point where a person is actually afraid, AFRAID!, to return a faulty Storm due to hardware deficiencies because its a high possibilty that the newer phone they recieve will be even more screwed, then i think they need to seriously have a think about whats goin on. I dont no n e one on their first Storm.

    Dont get me wrong, i love this phone, it can do n e thing... i rode it to work the other day lol im just hating the build quality right now!

    N e ways i went on quite a rant there didnt i lol so i think il leave it there for today and go take a cold shower to calm down, Laters ;o)
    02-13-09 03:22 PM
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