1. Audizine's Avatar
    Hello,
    I recently got a storm... I had the pearl before...
    Everything is good... I transferred all of my emails... but I couldnt set up/transfer my old "vzw.blackberry.net" email...
    I tried doing it on the BIS website... i tried it on my phone... I tried creating a new email (it says email address is already taken... but that is my old email address)
    Can anybody help me?
    Thank you!!
    02-20-09 01:36 AM
  2. Clover86's Avatar
    https://bis.na.blackberry.com/html?brand=vzw
    log in
    and under setting is has the option to change device
    enter the PIN and ESN/MEID of the new phone
    that should do it
    02-20-09 01:39 AM
  3. Terrigno's Avatar
    Not sure how to do this. But what exactly is the BIS website? And what do you configure there?
    02-20-09 01:39 AM
  4. Audizine's Avatar
    i tried that already... no luck...
    the email icon is on my phone... but i cannot receive or send any emails...
    but that same email address is not on the BIS website...
    02-20-09 01:40 AM
  5. Audizine's Avatar
    i give up...
    how do i delete that email icon on my phone?
    i can't delete under the email setting because that email address is not there...
    this is driving me nuts...
    any help please?
    thank you!!!
    02-20-09 01:50 AM
  6. TheChampJT's Avatar
    Have you called vzw?

    Posted from my CrackBerry at wapforums.crackberry.com
    02-20-09 01:51 AM
  7. Audizine's Avatar
    not really... i hate calling technical support...
    i just decided to make another email address.... but i need to find out how to delete that useless icon on my phone
    02-20-09 01:53 AM
  8. TheChampJT's Avatar
    It should be on the site linked above under your profile if not vzw should be able to fix the problem so you can keep your address or delete it from your account. If its linked to your phone and you delete it, it will just come back next time you get an email.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-20-09 01:58 AM
  9. Audizine's Avatar
    Thank you!!
    I guess I will be giving them a call
    Thanks a lot!!
    02-20-09 02:05 AM
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