[ppenner]

I looked through the threads and could not find anything out about this issue I'm having with VVM.

I'm trying to send a voice mail using the following; compose>contact>record voice mail (red recording button)>send voice mail.

The message prompt says "the message will be sent" but I do not get a voice mail in my inbox when sending a message to my own #. Furthermore, when I tried sending this to a different person other than myself, they never received my voice mail either.

called CS and they cannot figure the issue out.

[mantray82]

Wow that is strange because when I did that it went straight to there voice mail and I did a test one and it worked. Did you send it to another Verizon phone? Send me one.

[ppenner]

Wow that is strange because when I did that it went straight to there voice mail and I did a test one and it worked. Did you send it to another Verizon phone? Send me one.

Tried to send 1 to another VWC just to make sure this was not the issue, still did not go through.

I called CS and they said you can send a message to a person on a carrier other than VW, the only difference is they will not be able to view it in VVM, but they would still get the message.

wondering if this is true....

[mantray82]

Hmm not sure. Did u upgrade your VVM?

[ppenner]

Hmm not sure. Did u upgrade your VVM?

Did that as well...

CS suggested I do a hard reset b/c they did not know what the problem was.

Like the app, but not sure I want to go that far with this. My device is running fine and wouldn't want to mess it up by doing a hard reset.