Vodafone owns Verizon....its interesting they don't do the same thing over there
Err, no?
Headquartered in Basking Ridge, New Jersey, Verizon Wireless is a joint venture of Verizon Communications and Vodafone Group, with 55 and 45 percent ownership respectively.
Well Vodafones Repair Policy works like this;
Your phone goes to get repaired at by VF engineers - if that doesnt work thats when it is sent to the manufacturer to be fixed or replaced.
after 3 repairs you get offered an exchange.
law has nothing to do with it in my eyes - you can use it as an excuse of course but most faults customers have are down to how they ******* use the thing.