Just got my replacement about 2 days ago...I exchanged for the screen click (or lack there of in the corners). They sent a certified "like-new" (re-furb), but it seems great-no problems as of yet! And, yes, I would definitely downgrade back to .75
I have my replacement on the way due to dust between the screen layers. The Verizon tech agreed with me that it is manufacturer's defect: bad seal. No questions, no hassle.
I have my replacement on the way due to dust between the screen layers. The Verizon tech agreed with me that it is manufacturer's defect: bad seal. No questions, no hassle.
thats kind of strange for them to replace it just for dust...........
I am debating on getting mine swapped out for dust as well. I though I had some how gotten a perfectly circular nick in the screen, like a grain of sand or something but when I actually looked at it the scratch is not on the surface so I really have no idea how it got there... rather strange.
Just got my replacement about 2 days ago...I exchanged for the screen click (or lack there of in the corners). They sent a certified "like-new" (re-furb), but it seems great-no problems as of yet! And, yes, I would definitely downgrade back to .75
I had that problem. Guy at store acted like there was nothing wrong the first time. At another store he said the OFFICIAL fix was a business card under the bat cover. Felt nice for a while but its back to crappy. Guess ill have to Hulk out on em to get it fixed.
Posted from my CrackBerry at wapforums.crackberry.com
thats kind of strange for them to replace it just for dust...........
It's actually a known defect with many Storms. It's also not just a few specks. It appears to be a mass migration of dust between the digitizer and the LCD. I was actually fine with it for quite a while, when it was merely a few specks. The first specks appeared 3 weeks after I got the phone, and now about 2 months later I have a whole dust community in my screen. With the amount of dust between the screen layers, it is obviously a bad seal between the layers.
I am debating on getting mine swapped out for dust as well. I though I had some how gotten a perfectly circular nick in the screen, like a grain of sand or something but when I actually looked at it the scratch is not on the surface so I really have no idea how it got there... rather strange.
I had settled on just living with the dust, but it got to be so much that something had to be done, and I was uncomfortable with taking it apart to clean out like some other folks have done. I decided to just call in to tech support and ask for a warranty replacement.
Took my first one back on Friday night. Told her people couldn't here me, phone locked up often and rebooted and that I was doing several battery pulls a day she told me she was going to assume I got stuck with one of the original storms that had issues and replaced it for me. I wasn't aware they weren't replacing them anymore?
The screen on this one doesn't click as smoothly though. I have a feeling ill be getting another one here before long. I really do think that this screen is going to go out on me! :/
Posted from my CrackBerry at wapforums.crackberry.com
Not strange at all as a matter of fact. I had my 2nd Storm replaced for this very reason. When there is enough dust UNDER your screen that it affects your view of the screen, I would say this is definitely a manufacture defect!
Originally Posted by mithranor
thats kind of strange for them to replace it just for dust...........
I took my storm back today and their sending one right out! The guy asked if I had put a different OS on it and I said no it was just a new theme but I am running 103 so I am glad he didn't know or care to check! My storm has been great just got a little dust under the screen so I hope the second one is decent and has a better seal. Asked when we were going to see an official OS and he had no idea.
