1. jeffreycallahan's Avatar
    I want to update the OS on my Storm 2
    It is saying I need to Activate Wirelessly after the install.
    Will my IT group need to do anything on the BES?
    04-26-10 11:38 AM
  2. JerseyDubbin's Avatar
    Nope. If it is just a carrier activation it shouldn't affect BES.

    *228 option 1 will do it.
    04-26-10 11:44 AM
  3. nathan5a's Avatar
    Is it talking about Enterprise Activation? Try what the previous responder said first. If that works, great! If you aren't getting emails, etc., though, go to advanced options, enterprise activation, and see if it is activated. If not, you may need to talk to your IT to get the password and get reconnected. You may also want to try going through Desktop Manager- if it is set up for BES, it should log onto your company email when you open it- if it does, great. Hook up your phone with the cable and it should do the activation automatically without having to go to IT.
    04-26-10 03:03 PM
  4. jeffreycallahan's Avatar
    Thanks for the input!!
    I bit the bullet and went through with the upgrade
    It installed and activated without an issue!
    04-26-10 03:30 PM