Originally Posted by
PC-ASSIST I bought the Storm Saturday.
I went to return it today. I have had a 7100t about three years ago, and if it was a touch screen I would still be using it today.
Problems in order:
1) Serious lag between portrait and landscape - sometimes greater than 10 seconds. This is supposed to be fixed in a OS update, seriously my portrait to landscape is 2 seconds tops.
2) Editing text in a field is impossible unless your fingers are heated stylus points and see-through. If you try to edit in a text field, like in the crappy browser, if you follow directions, the highlight turns into a box. Now you are supposed to swipe left to move it. Instead, the entire field goes left. Editing in the text field must be a user error for you, if you would have walked through the user setup the first time it is easily explained. Hold your thumb/finger over the sentence the cursor will turn into a square, drag your thumb/finger to the point you want to edit.
3) Click on a page or interaction button on a page to accept or do somthing and it regularly zooms in instead. Make sure your not in pan mode rather than the select mode
4) It can take up to 15 presses on the screen before the snooze button even thinks that it is being pressed. Snooze button? I take it it's in the alarm clock, not sure about this I have a real alarm clock that I've used for several years.
5) The least intuitive phone I have ever tried, and I though that Windows Mobile was bad. Try finding bluetooth if you are new to the Blackberry's. In setup, there is a bluetooth routine, but instead of guiding you to the way to turn it on, it just tells you that it is disabled. It took me a bit before I finally pressed one of the real buttons on the phone to get the menu that had the "turn bluetooth on" portion. Manage connections/select bluetooth two button presses, read the manual, run through the setup wizard it's all in there.
6) Entering text is absolutely difficult. The accuracy of the screen is about where a BETA test unit would be. I press on one key and get something else, only having to start the whole dang routine over to get what I need. How wasteful is that? Are you using the keyboard correctly I noticed that if I try to use only "one thumb" I have more mistakes, if I use both thumbs virtually mistake free
7) Try finding the "-" in portrait and then in landscape modes. In one mode it is on the Numeric and the other it is on Symbol. this kind of inconsistencies tells me that they have not really field tested the unit. This applies to many of the other common symbols. Again, this is just a common issue with screen reality, they chose to do that because there is more space when in LANDSCAPE, this is just a user annoyance I find it a non issue
8) There are no direction keys where you need it most: editing text. They do show up in going up and down the list of emails. See Number 2
9) No flash. I'm going to punt on this one, i hate flash, don't care about flash find it rather annoying
10) No pdf viewer. Yes it does.
11) Random duplicates after using the wizard to move data from my Mogul. Probably due to the Mogul never used one before so I'm not sure, probably user error
12) Fatal Error when using the website (RIM's) to update and check for new software. Without Fail. Fatal error on the device or on what? I haven't had a fatal error yet, prove it
13) Bluetooth stack is poor when connected to a Jawbone that works perfectly fine with three other phones. Lots of static.Can't comment haven't used bluetooth
14) Even when the power is off, the phone will beep if accidentally pressed. I tried keeping the settings on for the beep so I would have audible confirmation when pressing the whacko screen. Turn the sound off it drives me nuts with it on.
15) Phone is unusable when connected to the computer. Only when the desktop manager is talking to the device, turn off desktop manager and the phone works
16) Total inconsistencies with software. In one application, the accept key is buried in the menu key versus having to scroll 10 times to get to the bottom where the accept key usually is.
17) POSITIVE: The Blackberry syncing is far superior to Activesync, which never fails to produce error messages that only someone in another parallel dimension could figure out how to solve.
18) It was a great education on what happens when you rush something out the door. I would have been pissed if the device was delayed, whose with me?
19) Some of this stuff will be natural to regular users of the Blackberrys. But how would you market this to a non-initated market share to compete with an iPhone? Read the manual, walk thru the setup wizard most of your gripes were there.
20) Even with the poor backbone of Sprint, my mogul is easier and more intuitive to use. good for you
21) If you lay it flat, it gets confused as to whether or not it shold be portrait or landscape. Crappy if you hate waiting twenty seconds for it to decide. accelerameter really doesn't work when it's flat for me, it must be in the upright or tilted postion.
22) buttons dissappear when pressing and go blank... Not sure about this one, did you get VZW to resend service books, mine has worked fine since day one