1. sowski143's Avatar
    Hey everyone,

    I just got my storm yesterday, and I love it! The only issue I'm having is when I delete an email and pick "delete on handset and email" it will not delete the email on my actual email account. Am I doing something wrong? I have gmail, so it's a pretty standard email account. Please help!!
    01-02-09 08:09 PM
  2. fuimusbruce's Avatar
    I am having the same issue. Was hoping someone came up with a solution. Did a search on forums and found this post.
    01-04-09 11:35 AM
  3. SeattleGrace's Avatar
    I notice this problem if I select delete when I first get the alert. If I actually open the mailbox and then select delete, it works.
    01-04-09 11:45 AM
  4. caughtintheundertow's Avatar
    Go to the email acct:

    BB key>Options>Email Reconciliation>On Conflicts>Handheld Wins.

    That seems to work for me
    01-04-09 11:47 AM
  5. SevereDeceit's Avatar
    Alright, i do not have a Storm, but when you open your Gmail icon>hit menu>options>e-mail reconciliation. Is Delete On set to: Prompt. Wireless Reconcile set to: On. On Conflicts set to: Mailbox Wins.
    JahanUddin09 likes this.
    01-04-09 11:50 AM