1. jfriz81579's Avatar
    Hey,
    I'm having an issue syncing my device ever since I updated facebook. When I connect to DM My contacts try to update, and it get's to the 40'th one, and gives me and error...the error is "connector specific error" then it just closes...I can still do everything else though. I can back up, Restore, and change stuff on my memory card...I'm running 4.7.0.148, and I updated to that os at the same time too. Any ideas???

    And just so I'm not too badly beaten I did a search for this issue, and didn't see anything about this specific issue..Thanks!!
    05-26-09 01:07 PM
  2. jfriz81579's Avatar
    anyone???????
    05-26-09 11:00 PM
  3. Morf32's Avatar
    Check your synchronization log, and see if it gives you specifics about that error message... then hopefully we'll be better able to help you solve the problem.

    To view your synchronization log, go to BB Desktop, click "synchronize", then click over to the "configuation" tab, then click "view log".
    05-26-09 11:04 PM
  4. Morf32's Avatar
    The other thing you can try is this...

    - Go to the "Backup and Restore" --> Advanced
    - In the right column, select the "Contacts" database and clear it.

    Then try syncing the device again.
    05-26-09 11:06 PM
  5. jfriz81579's Avatar
    I tried the Clear...now I can only get half the contacts on my phone! Is all good though...here's what my log says!!


    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    On 5/27/2009 12:36 PM
    Synchronize Device Address Book with Windows Address Book/Mail Personal Address Book

    First System: Device
    Second System: Windows Address Book/Mail
    Second System File Name: Personal Address Book
    Conflict Resolution: Notify

    Input From First System:

    READ "Frisvold"
    READ "Nocito"
    READ "Zegarski"
    READ "White"
    READ "Atherholt"
    READ "Finest"
    READ "Snyder"
    READ "Lockwood"
    READ "Cell"
    READ "Ward"
    READ "<Unspecified>"
    READ "Frisvold"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "Prukala"
    READ "Baloh"
    READ "Support"
    READ "Burris"
    READ "<Unspecified>"
    READ "Frisvold"
    READ "Mortimer"
    READ "Karlunis"
    READ "Brown"
    READ "<Unspecified>"
    READ "Gaynor"
    READ "<Unspecified>"

    Total Inputs From First System: 26

    Input From Second System:

    READ "<Unspecified>"
    READ "Gaynor"
    READ "<Unspecified>"
    READ "Brown"
    READ "Karlunis"
    READ "Mortimer"
    READ "Frisvold"
    READ "<Unspecified>"
    READ "Burris"
    READ "Support"
    READ "Baloh"
    READ "Prukala"
    READ "<Unspecified>"
    READ "<Unspecified>"
    READ "Frisvold"
    READ "<Unspecified>"
    READ "Ward"
    READ "Cell"
    READ "Lockwood"
    READ "Snyder"
    READ "Finest"
    READ "Atherholt"
    READ "White"
    READ "Zegarski"
    READ "Nocito"
    READ "Frisvold"
    READ "Cell"
    READ "Mason"
    READ "Smith"
    READ "Denney"
    READ "Cell"
    READ "Feldmam"
    READ "Frisvold"
    READ "Salmonson"
    READ "<Unspecified>"
    READ "Morgan"
    READ "Dixon"
    READ "Cronin"
    READ "Williams"
    READ "Mills"
    READ "Mills"
    READ "Pizza"
    READ "Zeibig"
    READ "Klem"
    READ "Household"
    READ "Ronny"
    READ "Stone"
    READ "Burris"
    READ "Latwinksi"
    READ "<Unspecified>"
    READ "Fasulo"
    READ "Frisvold"
    READ "<Unspecified>"
    READ "Coach"
    READ "Gaynor"
    READ "<Unspecified>"
    READ "Frederick"
    READ "Henning"

    Total Inputs From Second System: 58

    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    Summary of Data Analysis:

    Frisvold - Same Record Exists on Both Systems
    Nocito - Same Record Exists on Both Systems
    Zegarski - Same Record Exists on Both Systems
    White - Same Record Exists on Both Systems
    Atherholt - Same Record Exists on Both Systems
    Finest - Same Record Exists on Both Systems
    Snyder - Same Record Exists on Both Systems
    Lockwood - Same Record Exists on Both Systems
    Cell - Same Record Exists on Both Systems
    Ward - Same Record Exists on Both Systems
    - Same Record Exists on Both Systems
    Frisvold - Same Record Exists on Both Systems
    - Same Record Exists on Both Systems
    - Same Record Exists on Both Systems
    Prukala - Same Record Exists on Both Systems
    Baloh - Same Record Exists on Both Systems
    Support - Same Record Exists on Both Systems
    Burris - Same Record Exists on Both Systems
    - Same Record Exists on Both Systems
    Frisvold - Same Record Exists on Both Systems
    Mortimer - Same Record Exists on Both Systems
    Karlunis - Same Record Exists on Both Systems
    Brown - Same Record Exists on Both Systems
    - Same Record Exists on Both Systems
    Gaynor - Same Record Exists on Both Systems
    - Same Record Exists on Both Systems
    Cell - Added on Second System
    Mason - Added on Second System
    Smith - Added on Second System
    Denney - Added on Second System
    Cell - Added on Second System
    Feldmam - Added on Second System
    Frisvold - Added on Second System
    Salmonson - Added on Second System
    - Added on Second System
    Morgan - Added on Second System
    Dixon - Added on Second System
    Cronin - Added on Second System
    Williams - Added on Second System
    Mills - Added on Second System
    Mills - Added on Second System
    Pizza - Added on Second System
    Zeibig - Added on Second System
    Klem - Added on Second System
    Household - Added on Second System
    Ronny - Added on Second System
    Stone - Added on Second System
    Burris - Added on Second System
    Latwinksi - Added on Second System
    - Added on Second System
    Fasulo - Added on Second System
    Frisvold - Added on Second System
    - Added on Second System
    Coach - Added on Second System
    Gaynor - Added on Second System
    - Added on Second System
    Frederick - Added on Second System
    Henning - Added on Second System

    Records Added or Changed - Conflicting: 0
    Records Added - Not Conflicting: 32
    Records Changed - Not Conflicting: 0
    Records Deleted: 0
    Records Unchanged: 26
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

    Updates To First System:

    IGNORE "Cell"

    Total Updates To First System: 1

    Field mapping used for translation:
    Windows Address Book/Mail Device
    Last Name ----------------------- Last Name
    First Name ---------------------- First Name
    Middle Name --------------------- Middle Name
    Company Name -------------------- Company Name
    Phone - Business ---------------- Work Phone
    Phone - Home -------------------- Home Phone
    Job Title ----------------------- Title
    Mobile Phone Number ------------- Mobile Phone
    Pager Number -------------------- Pager
    Business Fax Number ------------- Fax
    Business Country ---------------- Country
    Business City ------------------- City
    Business State ------------------ State/Prov
    Business Street Address 1 ------- Address1
    Business Street Address 2 ------- Address2
    Business Zip -------------------- Zip/Postal Code
    Business Web Page --------------- Web Address
    Home City ----------------------- Home City
    Home Country -------------------- Home Country
    Home Zip ------------------------ Home Zip/Postal Code
    Home State ---------------------- Home State/Prov
    Home Street 1 ------------------- Home Address1
    Home Street 2 ------------------- Home Address2
    Email Address ------------------- Internet Address1
    Email Address2 ------------------ Internet Address2
    Email Address3 ------------------ Internet Address3
    Notes --------------------------- Notes
    Salutation ---------------------- Salutation
    Birthday ------------------------ Birthday
    Anniversary --------------------- Anniversary
    Contact Photo ------------------- Picture


    Internal Error #4238.
    Translation Canceled!
    05-27-09 12:50 PM
  6. Morf32's Avatar
    Ok... I just found this thread here on CB... Connector Specific Error with Vista Contacts. Follow the instructions in the first post, and see if that corrects the problem...
    05-27-09 02:16 PM
  7. jfriz81579's Avatar
    Ok... I just found this thread here on CB... Connector Specific Error with Vista Contacts. Follow the instructions in the first post, and see if that corrects the problem...
    Woot.....yer awesome!!! Worked....I don't know why that would all of the sudden happen...weird...And I don't know why I couldn't find that, but thanks a bunch!!
    05-27-09 02:37 PM
  8. Morf32's Avatar
    Woot.....yer awesome!!! Worked....I don't know why that would all of the sudden happen...weird...And I don't know why I couldn't find that, but thanks a bunch!!
    No problem! I think it has something to do with Facebook syncing with your contacts and adding their Facebook profile pictures.

    (A hint for searching: I just use Google. It's better than the search function here on CB, and it will give you links to other sites with information, too! )
    05-27-09 03:01 PM
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