1. Mataki983's Avatar
    Wondering if anyone else has this problem.

    I have noticed that when I plug the Storm in to get powered, it becomes somewhat un-responsive. Some of the buttons, work, but the click-screen doesn't work. When I unplug it, I still have the same problem. Only way to fix it is to pull the battery.
    12-12-08 08:25 PM
  2. DCoy82's Avatar
    That sounds like a problem, it's not normal. I'd wipe it and install everything from scratch if I were you. If it still does it, it could be a hardware issue somewhere in the power system.

    If it still does it after a wipe, I'd swap it out for a new one. That is not normal at all.
    12-12-08 08:27 PM
  3. Mataki983's Avatar
    I should probably do some testing to find out if this problem I am having is just with a power adapter I bought through ebay. I don't recall if I was having the same problem with the power adapter that came with the Storm
    12-12-08 08:50 PM
  4. DCoy82's Avatar
    Try them both out and let us know. I'm kinda curious on this myself because I was thinking about buying a aftermarket charger to keep at my office.
    12-12-08 08:51 PM
  5. buxleyp's Avatar
    I've noticed that the Storm behaves like this (unresponsive when charging) when the current output of the charger is too high. The charger included with the Storm outputs 700mA and a Verizon one I have outputs 800mA. Both are fine for me.

    See if your ebay charger is providing something over 1A.
    12-12-08 09:11 PM
  6. Mataki983's Avatar
    the ebay charger is outputting 500mA
    12-12-08 09:36 PM
  7. beeray's Avatar
    I have the same problem with an after market charger from ebay but not the original charger. The one I have says 800MA Input 100-240 200ma
    I stopped using it.
    What do you think?

    Rochelle
    12-12-08 09:45 PM
  8. buxleyp's Avatar
    I have the same problem with an after market charger from ebay but not the original charger. The one I have says 800MA Input 100-240 200ma
    I stopped using it.
    What do you think?

    Rochelle
    Is 200mA your output current? If so, that seems a bit low, as a powered USB port gives 500mA.

    Edit: also make sure that the chargers are outputting 5V (USB spec).
    12-12-08 10:00 PM
  9. beeray's Avatar
    The output is 800ma. The aftermarket charger is using 4.5v-9.5v
    12-12-08 10:07 PM
  10. buxleyp's Avatar
    The output is 800ma. The aftermarket charger is using 4.5v-9.5v
    If there's a setting or a switch, make sure it's set to output at 5V.
    12-12-08 10:10 PM
  11. beeray's Avatar
    I didn't see one
    12-12-08 10:14 PM
  12. beeray's Avatar
    Could it be the plug I used to plug it in?
    12-12-08 10:16 PM
  13. beeray's Avatar
    I had it plugged into an electrical strip as opposed to a wall plug.
    12-12-08 10:29 PM
  14. buxleyp's Avatar
    plug? I don't understand what you mean. The plug from the charger to the wall should be a standard two-prong ungrounded (two flat blades, one might be wider than the other). The plug from the charger to the phone should be a micro-usb male shaped like a trapezoid.
    12-12-08 10:30 PM
  15. beeray's Avatar
    It is standard. What I meant was that I had the wall charger plugged into a extension strip with additional outlets as opposed to plugging it in the wall directly.

    Rochelle
    12-12-08 10:48 PM
  16. mjk's Avatar
    I just got a charger from Hand held items (it was cheap!) When I plugged in my Storm yesterday I couldn't click any of the buttons either. And even when I unplugged the Storm I couldn't push anything until I did a battery pull.

    This is then info on the charger:
    Travel charger
    Model: T-MO-9V-BH
    INPUT: 110-220V 50-60Hz
    OUTPUT: 5V = 500mA

    My biggest question is can this do damage to my phone?
    12-13-08 09:49 AM
  17. onlyoneromeo's Avatar
    did your phone come with a bluetooth that has the same type of charger plug? make sre that if it did you are not using the bluetooth charger to charge your blackberry. i did that and ddnt realize it and it happened to me , unresponsive and slow to charge
    12-13-08 10:03 AM
  18. mjk's Avatar
    did your phone come with a bluetooth that has the same type of charger plug? make sre that if it did you are not using the bluetooth charger to charge your blackberry. i did that and ddnt realize it and it happened to me , unresponsive and slow to charge
    It's not a bluetooth charger. It's a travel charger that I got online. Not from Verizon or RIM.
    12-13-08 08:01 PM
  19. thezo's Avatar
    i bought the same charger from handheld items...it causes the same problem. i want a refund!

    i really hope this doesnt mess anything up
    12-16-08 11:41 AM
  20. airjason's Avatar
    I just got a charger from Hand held items (it was cheap!) When I plugged in my Storm yesterday I couldn't click any of the buttons either. And even when I unplugged the Storm I couldn't push anything until I did a battery pull.

    This is then info on the charger:
    Travel charger
    Model: T-MO-9V-BH
    INPUT: 110-220V 50-60Hz
    OUTPUT: 5V = 500mA

    My biggest question is can this do damage to my phone?

    I bought the same one from them and it is doing the same thing.

    Anyway, who has bought an inexpensive charger that works, and from whom?

    Id rather not pay $20 at the verizon store.
    12-16-08 03:45 PM
  21. beeray's Avatar
    I bought one from celldepot and they did replace the first one. The 2nd one won't work either. I have no clue why these aftermarket ones just do not work.'
    Beeray
    12-16-08 08:38 PM
  22. buxleyp's Avatar
    I've got 5 chargers between my home, car, and office. 1 original RIM, 1 VZW, 3 aftermarket. All are working fine (all 5V DC, ranging from 500-800mA).

    Short of using a multimeter on your problematic chargers, there's not much I can suggest. I don't know why you guys are having such bad luck.
    12-16-08 08:58 PM
  23. djx18's Avatar
    I bought mine from Emaxland the first one did the same exact thing i emailed them and they said its probably defective so they sent me a new one. I just got the new one and its doing the same thing...

    They sent me a LG VX9100 charger
    Output 5v - 500mhA
    12-16-08 09:13 PM
  24. DripDrop's Avatar
    when its totally dead you cant do anything with it?

    what if you charge it for 15 min, unplug. turn on, boot, and then charge.
    would it work then?
    12-16-08 09:15 PM
  25. djx18's Avatar
    Handheld items has NOT responded to my email yet! I bought 3 of them from them!!! Any one resolve there issue with handheld items?
    01-19-09 10:04 PM
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