1. Nook291's Avatar
    I just got my BB storm 2 about a week ago, and I absolutely love the phone, but I've just noticed a new problem that developed in the last couple of hours... the screen won't lock!

    The phone will turn off, but it won't lock.

    Is there anything I can do to fix this? Or should I take it in to get looked at?
    04-28-10 03:07 PM
  2. Mr. Orange 645's Avatar
    Did you try a battery pull? Are you using the lock button on top of the phone? Do you have any locking apes installed? What OS are you running? All very important questions.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-28-10 04:51 PM
  3. Nook291's Avatar
    Haven't tried the battery pull yet... I'm using the lock button at the top of the phone... No locking apps at all... and i'm running OS v.5.0.0.517.

    I'm going to try taking out the battery and I'll see if that fixes it.

    Edit: It worked. Awesome! Thanks!
    Last edited by Nook291; 04-28-10 at 05:30 PM. Reason: Updating problem
    04-28-10 05:24 PM
  4. Mr. Orange 645's Avatar
    No problem. Number one rule with BlackBerry devices: when in doubt, pull the battery out. A battery pull can fix a lot of problems.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-28-10 06:35 PM
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