[less2303]

Following the advice with apploader, I can get a little bit further to `updating your device`, and `reconnecting to JVM`, at this point I can hear it connecting and disconnecting, and the it tells me at the end of this process that it is unable to connect to the device. Any Ideas?

[sting5566]

Following the advice with apploader, I can get a little bit further to `updating your device`, and `reconnecting to JVM`, at this point I can hear it connecting and disconnecting, and the it tells me at the end of this process that it is unable to connect to the device. Any Ideas?

First, what OS do you have on your phone now and second, what OS are you trying to go to?

[less2303]

Hi there, going from 5.0.0.497 to 5.0.0.713

[sting5566]

Hi there, going from 5.0.0.497 to 5.0.0.713

If it is not official from your carrier make sure you deleted the vendor file.

[less2303]

Im pretty sure it is the o2 one, but how would I check, and how would I delete the vendor file, sorry bit of a novice.

Also I cant get past the first stage if I leave the battery out, then can only get as far as mentioned with the battery in...

[sting5566]

Im pretty sure it is the o2 one, but how would I check, and how would I delete the vendor file, sorry bit of a novice.

Also I cant get past the first stage if I leave the battery out, then can only get as far as mentioned with the battery in...

Try reading this.

http://forums.crackberry.com/f132/ho...eta-os-122851/

[less2303]

Have removed the vendor find, but still wont go past the stage mentioned before.

[less2303]

Anyone any ideas?

[kriptikchicken]

You could maybe try loader.exe with the /nojvm switch?

[less2303]

Bit of a novice here! Can you explain what that involves please.

[kriptikchicken]

Bit of a novice here! Can you explain what that involves please.

You will need the command prompt, it is in the windows/system32 directory... (cmd.exe)

At the prompt.... type:-

CD \
CD Program Files
CD Common Files
CD Research In Motion
CD Apploader
Loader /nojvm

e.g.:-



(if your OS is 64bit, it will be the Program Files (x86) directory you need to go into not the Program Files one)

[less2303]

You could maybe try loader.exe with the /nojvm switch?

Have tried that now, and it hasn't worked.

[less2303]

Anyone else have any suggestions please?

[dxrdx0]

the same problem for me ,

can not upgrade my os

followed many instructions and app loader does not show the new installed OS

thanks