Sound Profile Problems

My Storm's profiles ignore the sound Profile settings I give them. The only one that obeys is "Normal". Any other profile I customize, it does not obey the settings. For instance, I silence the email alerts and it goes off anyway (vibrate or tones). I called Verizon, and they had never heard of it. They called BB, and they said it is a known issue and will be taken care of in the next update. Anyone else having this problem?

It's been a known issue since OS .65 (OS originally loaded at Storm launch in November). It hasn't been corrected with any OS updates as yet, but hopefully will be forthcoming.

Originally Posted by reidholsen

My Storm's profiles ignore the sound Profile settings I give them. The only one that obeys is "Normal". Any other profile I customize, it does not obey the settings. For instance, I silence the email alerts and it goes off anyway (vibrate or tones). I called Verizon, and they had never heard of it. They called BB, and they said it is a known issue and will be taken care of in the next update. Anyone else having this problem?

Search for create custom profiles & this should help you out in the interim.