04-25-10 04:04 PM
87 ... 234
  1. jf2go's Avatar
    Just updated my Storm2 to last night. Shazam is broken for me as well. Like others have mentioned, it crashes at Setup. I tried Robert's trick, but it did not work for me. I reported this problem to Shazam support. Hopefully robinshazam can take a look at it for us now that 607 is official.
    04-06-10 11:12 AM
  2. Robert Calhoun's Avatar
    I emailed support as well... If I hear anything I will report back.
    04-06-10 04:20 PM
  3. daddy_j's Avatar
    so no one knows the APN for shazam to work on cricket?
    04-07-10 02:17 AM
  4. Robert Calhoun's Avatar
    Here is the response from Shazam Support... It's not awesome news but at least it is news...

    Hi there

    Please accept my apologies for the delay in getting back to you caused by
    the Bank Holiday weekend.

    I'm afraid that the app is currently not supported by all of the newly
    released 5.0 OS builds (official and Beta) - our development team are
    working on updating the app to function correctly with the new builds. In
    the meantime, if you're willing/able to downgrade to an earlier OS, this
    will enable you to use Shazam again. If not, I'll be keeping your details to
    hand and will be back in touch the moment the software has been updated with
    a direct link to download/update - V.2.5.2 is expected imminently.

    Sincere apologies for the disruption to your service, I hope to be back in
    touch very soon.

    Kind regards,

    Daniel Van Damn
    Customer Services

    t: +44 (0) 845 052 8100
    w: Welcome to Shazam

    This e-mail and its contents are strictly private and confidential. It must
    not be disclosed, distributed or copied without our prior consent. If you
    have received this transmission in error, please notify Shazam Entertainment
    immediately on: +44 (0) 207471 3440 and then delete it from your system.
    Please note that the information contained herein shall additionally
    constitute Confidential Information for the purposes of any NDA between the
    recipient/s and Shazam Entertainment. Shazam Entertainment Limited is
    incorporated in England and Wales under company number 3998831 and its
    registered office is at Charles House 4th Floor 375 Kensington High Street
    London W14 8QH

    -----Original Message-----
    From: Robert G. Calhoun
    Sent: 06 April 2010 16:46
    To: 'Support'
    Subject: RE: Customer Service - Request

    Hi there,

    I just upgraded to OS that Verizon released yesterday. Now 98% of
    the time when trying to tag a song I get error #1205 "Sorry, unable to
    complete tagging as recording was interrupted. Do you want to retry? Just
    thought I would let you guys know... Also I had a little trouble activating
    again but when trying it right after pulling the battery, it let me

    I'm sure this is due to a change in the new OS... Are you aware of the error
    and working on an update?


    Robert G. Calhoun
    04-08-10 04:14 PM
  5. Robert Calhoun's Avatar
    so no one knows the APN for shazam to work on cricket?
    I think most of us are on other carriers... I am on VZW so I'm sorry but I have no reason to know those APNs... Have you tried calling Cricket Tech Support? You might even try Shazam Tech Support... They are awesome and always get right back to me via email...

    Do you have other programs that are working properly? It could be that Shazam is dependant on BIS as at the top of mine when it sets up it says BIS... Do you have BB Data Services on your current plan?
    04-08-10 04:19 PM
  6. hudss's Avatar
    Here is the response from Shazam Support... It's not awesome news but at least it is news...

    seem they have good customer service and good to know they are aware of the issue..

    read a lot of complaints about them not replying on other issues.
    04-08-10 09:19 PM
  7. Robert Calhoun's Avatar
    I have too... They have always responded quickly to me and even changed my pin within 24 hours...
    04-09-10 06:18 AM
  8. TechNut79's Avatar
    Phew! I thought it was just me having problems. I am currently running Hopefully it's fixed soon.
    04-09-10 06:07 PM
  9. undefined's Avatar

    I thought there's someting wrong with my phone

    Hope this will work soon.
    Last edited by bizzario; 04-27-10 at 06:18 AM.
    04-22-10 03:31 PM
  10. undefined's Avatar
    I'm pleased to announce that the compatibility issue between the newer OS
    5.0 builds and the Shazam applications has now been resolved, and the
    updated app is hosted here: Shazam.

    04-23-10 08:26 AM
  11. nelsonn's Avatar
    Wicked - thank you!
    04-23-10 02:19 PM
  12. BlackberryVT's Avatar
    Nice!!!! bizzario's link to the Shazam update works! I downloaded the new version and now Shazam finally works on my BlackBerry Tour with 5.0 OS software. Finally... Shazam is back on my phone!
    04-25-10 04:04 PM
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