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Well I had to return the original Storm I had since Dec. 15, 2008, due to the dust issue. I recieved my refurb replacement on 2-13-09. And it has a CLICK issue.
On the bottom of the screen right above the return key, the one with the arrow on it, the screen does not click. It barely clicks above the end/power key, (the red one). Overall the click quality is great, slightly better than the one I had, minus the "dead-click zone."
What a disapointment. I would have figured that RIM, (or Verizon, since it is a refurb), would have this all figured out and fixed by now. Also, on the top of the screen where it meets up with the main housing, you can slide your finger across the top, from left to right, and feel where the screen is sloping slightly upwards, just below the LED light display. I guess there is some kind of warping going on under the hood. Great job quality control!!
All this said, it is back to Verizon to order Storm number 3. Which is a disapointment since I was in love with my first one. Minus the dust of course.
02-15-09 10:54 AM - I thought I was lucky and had gotten away without any issues. I've just started noticing dust under my screen and it's become an irritation. The first major issue I've had!!
I called VZW today and they're doing a warranty replacement. Let's hope that I'm not opening myself up to other bloody issues!
Sorry to hear about all your issues!Last edited by bbsean; 02-15-09 at 01:22 PM.
02-15-09 01:19 PM - Is there a way to remove the dust yourself? I only ask because I'm interested in getting one.Well I had to return the original Storm I had since Dec. 15, 2008, due to the dust issue. I recieved my refurb replacement on 2-13-09. And it has a CLICK issue. On the bottom of the screen right above the return key, the one with the arrow on it, the screen does not click. It barely clicks above the end/power key, (the red one). Overall the click quality is great, slightly better than the one I had, minus the "dead-click zone."
What a disapointment. I would have figured that RIM, (or Verizon, since it is a refurb), would have this all figured out and fixed by now. Also, on the top of the screen where it meets up with the main housing, you can slide your finger across the top, from left to right, and feel where the screen is sloping slightly upwards, just below the LED light display. I guess there is some kind of warping going on under the hood. Great job quality control!!
All this said, it is back to Verizon to order Storm number 3. Which is a disapointment since I was in love with my first one. Minus the dust of course.02-15-09 05:42 PM - Don't take this the wrong way but, uh....There are these GAPS on every side, up, down left and right. They all have a gap which will (in time) expose ANY Storm to dust.I thought I was lucky and had gotten away without any issues. I've just started noticing dust under my screen and it's become an irritation. The first major issue I've had!!
I called VZW today and they're doing a warranty replacement. Let's hope that I'm not opening myself up to other bloody issues!
Sorry to hear about all your issues!
The only way to prevent dust accumulation is to purchase an enclosed holder for the phone.02-15-09 06:13 PM
