1. kayena's Avatar
    Device is Blackberry Storm 9530.
    Since May 9 any missed call I receive doesn't show up on my missed calls list. The yellow envelope with red star and number of missed calls show on the top left corner but when I click the messages icon (closed envelope) to see a list of the missed calls, they don't show up on the list. The list stopped being updated with subsequent missed calls since May 9 (the date on the last missed call on the list)

    I've been getting this error message quite a few times: Uncaught exception: java.lang.NullPointerException

    I had about 811 contacts in my address book and I noticed the phone became really slow right around May 9. I thought "too many contacts" was the cause of these errors so I deleted all my contacts but it didn't sole the problem.

    Anybody encountered this same problem. Any help, suggestions, advice on how to solve this will be greatly appreciated.
    05-20-09 08:09 PM
  2. Transfigured's Avatar
    3 Suggestions:

    Phone/call log > menu > options > call logging > show these call log types in message list. Is it set 2 missed calls?

    Options > memory > app memory free space. Should be minimum 12mb, ideally 30mb & up.

    Do battery pull (w/device ON).
    05-20-09 08:26 PM
  3. kayena's Avatar
    Thanks Transfigured.

    1. I couldn't figure out how to do this: Phone/call log > menu > options > call logging > show these call log types in message list. Is it set 2 missed calls?. There is no Phone/call log icon. I clicked options icon but there is no "call logging" menu.

    2. app memory free space is 36.9MB

    3. I did battery pull (with thedevice ON) but that didn't help.

    Any other suggestions? Grateful for your help.
    05-22-09 03:10 PM
  4. Morf32's Avatar
    Thanks Transfigured.

    1. I couldn't figure out how to do this: Phone/call log > menu > options > call logging > show these call log types in message list. Is it set 2 missed calls?. There is no Phone/call log icon. I clicked options icon but there is no "call logging" menu.

    2. app memory free space is 36.9MB

    3. I did battery pull (with thedevice ON) but that didn't help.

    Any other suggestions? Grateful for your help.
    The green button that you press to access your phone.
    05-22-09 03:12 PM
  5. Transfigured's Avatar
    Call log folder (phone receiver icon) may be hidden.

    Full home screen > menu > show all (if no hidden, option not displayed). Look in folders as well.
    05-22-09 03:24 PM
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