Problems with VZAccess Manager and tethering

I'm using Vista and .75.

Every time i try to connect to the internet using VZ Access Manager, i connect OK but it says it is connected to "VZ Access - Global Access", instead of the usual "Nationwide Access" which it used to say.

Even though it is connected fine, and it has great signal strength, and that i have tried it in about 5 different cities still there is no internet access.

I have spoken to customer service about 4 times and they have no idea what to do, we've tried everything.

any ideas?

Uninstall and reinstall vzaccess manager. Then try again if problem persists take into a Verizon corporate store and have card itself checked out by a technician.

i meant your phone not the card sorry.

you also want it to say broadband access rev a. national access is the slowest speed possible and the storm is a rev a capable device.