PLease Help! no computer ACCESS!!!! my phone has crashed and have nothing working Exc
I have had my storm for about a month, and in the last week my phone has crashed. The application center was deleted, or just not anywhere, along with all device aps except Bb browser. I tried wipeing 3 times and its not going back to the verizon settings. Called verizon multiple time but
I know more than they do. The catch to this post is: I have no access to my computer because its a work computer which I use for personal use but I am unable to download the desktop software or any software, basically I have no access to a PC. I need an expert, who can tell me how to wirelessly;either wipe my phone back to original verizon/Bb defaults, so I can get all the core applications back (notepad, task,calendar,app center, bb maps etc..)
All I wanted to do was upgrade the Os (.75). Now I just need the phone back to its factory setting, and then upgrade the .75 os. But that's impossible. Please help me restore my phone to its current OS version(.75) over the air. Already wasted 50 bucks far Bb's tech support for them to tell me to contact Verizon, whose tech support tells me to pull the battery out.
If someone can assist, I would do anything!!!!!!!!!!
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