Hello,
I am my wits end with my phone!! About 3days ago it started acting up where my touch screen seems unresponsive... if i go to write a txt message..while im typing the curser moves up to a previous message and doesnt allow me to finish typin the message...if i tap the screen in one place something else will highlight or open, and when i press my menu button i can not scroll down to my menu options below what is visible on the screen. I have backed up my phone to my computer... and i was planning on just wiping the phone... is this what i should do?? or should i just take it to a Verizon store and see if they can fix or replace my phone...Btw i have tried numerous battery pulls...( i have pulled the battery and taken out the memory card.. it works for a little while but then goes to being stuck on stupid!! any advice or help would be GREATLY appreciated...B4 i throw this phone in the street!! (P.s. its the BBSTORM 9530)