After an hour on the phone with RIM Support (they are actually very helpful and patient I might add) we determined that my inability to sync, sometimes at all, may be a device issue. Can anyone tell me if they can sync with BES after upgrading to .113/144 as I have. I could also not sync with .114 hybrids either. I spend days, literally, trying to sync with BES. I get up to around 80% sync'd then it just gives up. After a day or so of killing my battery I cancel the sync. After speaking w/RIM Support, we looked at the amount of data and it was 45000kb or so and they told me that this was not too much data to sync, and tested a few other things and they said it was device related and that I would have to wait for a call back from the Device Tech people to call me back. I am wondering if it may be a radio issue as I have figured out through many desperate attempts that if I kill the Antenna and then turn it back on the sync % would increase a bit each time. painful process. Can anyone give me any advice on what the best radio code is for the storm, or how to make my Storm sync to BES in a timely fashion???