1. r1cord's Avatar
    Ok so I followed instructions to reload software and get to app loader wizard. I get this message on the 3rd step "Unable to reconnect to the device during a multi-stage load operation." Please help!
    02-25-09 07:50 AM
  2. Doc750's Avatar
    02-25-09 08:14 AM
  3. thetruth86's Avatar
    Ok so I followed instructions to reload software and get to app loader wizard. I get this message on the 3rd step "Unable to reconnect to the device during a multi-stage load operation." Please help!
    I got the same error message. So I went back to .75, I'm gonna try to install
    .109 again.
    02-25-09 11:55 AM
  4. r1cord's Avatar
    command promt shows " the bb desktopsoftware does not have bb device software......" and when I try to install .75 from verizon on dm i get "unable to reconnect to the device during a multi-stage load operation. not sure what to do @ this point.
    02-25-09 04:36 PM
  5. r1cord's Avatar
    I restarted pc a few times, made sure DM was closed, deleted all OS except the newley downloaded 109, used these command prompts
    CD \
    CD PROGRA~1
    CD COMMON~1
    CD RESEAR~1
    CD APPLOA~1
    LOADER /NOJVM
    and didnt get error message as before. Thanks for all the help and hope this doesnt happen to other addicts out there!
    02-26-09 02:40 AM
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