I wouldn't be SO sure, I had to (reluctantly) order a replacement the other day since my phone stopped clicking on the lower half near the buttons, and while I was told to expect a refurb and to keep my battery and cover, I got a call later that evening telling me that there were no replacements available and that they were sending me an entirely new phone.
I wouldn't be SO sure, I had to (reluctantly) order a replacement the other day since my phone stopped clicking on the lower half near the buttons, and while I was told to expect a refurb and to keep my battery and cover, I got a call later that evening telling me that there were no replacements available and that they were sending me an entirely new phone.
Well that is just pure luck.
I got a refurb today and I would have kept it, but there was about 12 specs of dust in the middle of the screen.
I mean...who the **** looked over that????
I am getting a new one tomorrow and I do not care if it a refurb...as long as it works how it should, looks how it should, and is dust-free, I will be happy.
I wouldn't be SO sure, I had to (reluctantly) order a replacement the other day since my phone stopped clicking on the lower half near the buttons, and while I was told to expect a refurb and to keep my battery and cover, I got a call later that evening telling me that there were no replacements available and that they were sending me an entirely new phone.
I was told by tech support it would be new, I am within my 30 days, so it is supposed to be new.
As for the battery, I didn't think it was very hot, but tech support said it shouldn't be warm at all. Let's see what they send me....