- ok so im in need of a replacement and ive called three times already with no luck. first they send me to the store where i bought my storm, they dint want to replace it because they "dint have any" then i called to get it by mail and they couldnt "locate where you got youre storm" so they told me to go to a nearby store with tech guys and all that thing. so finally i call again and she said that ALL phones are the same and that there is a new os coming in a couple of weeks and that it will improve screen clicking( wtf?) is that possible? can a software upgrade improve hardware defect?01-10-09 03:09 PMLike 0
- if your screen is not making a click properly, there is no software that can fix that.
they may be talking about if the screen is not responding to your click properly. this can be resolved for software, it was greatly improved between .65 and .75... I could not click on the menus in word mole at all in .65, it took like 10 times, but can no problem with .75.01-10-09 03:12 PMLike 0 - No. If you are having a screen click problem, call Verizon and select option 3. Tell the tech what's going and that CS still told you to call tech support even though its hardware and not software. They should do you right!
Posted from my CrackBerry at wapforums.crackberry.com01-10-09 03:13 PMLike 0 - I have a similar problem. Is the screen staying stuck down when you click?
I had this problem and went to Verizon. The lady there just picked up the phone and called verizon tech support. She said we do not do anything with the Storm here since we do not have any in store to replace.
The lady on the phone said to change the settings. Options, Screen/keyboard, Touchscreen. The lady on the phone had me jack up the settings on that. The phone started fine, then had problems for only a few hours, now it works really well
The only quick fix I have found is pulling out the battery and letting the phone do a hard reset.01-10-09 03:54 PMLike 0 - [QUOTE=gdawg1881;1381417]I have a similar problem. Is the screen staying stuck down when you click?
I had this problem and went to Verizon. The lady there just picked up the phone and called verizon tech support. She said we do not do anything with the Storm here since we do not have any in store to replace.
The lady on the phone said to change the settings. Options, Screen/keyboard, Touchscreen. The lady on the phone had me jack up the settings on that. The phone started fine, then had problems for only a few hours, now it works really well
What did you change the settings too for the three settings:
Tap Interval
Hover Period
Swipe Sensitivity
More detail may be helpful to other users.01-10-09 04:27 PMLike 0 - theres a fix for that, with a t6 screwdriver, i loosened my screws maybe one or 2 turns, and this clicking is PERFECT, before it felt a little depressed on one side.
you can get the screwdrivers at sears01-11-09 05:45 AMLike 0
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