New BB user, NEED HELP PLEASE!! usb conn. problem
I have been reading here and searching around the web for 2 weeks!!!
I bought a used BB Storm 1, and my system is vista. I tried installing the drivers, and BB desktop manager...have installed and reinstalled both too many times to count. Here's the problem: When i plug in the usb, I don't hear the connection sound and the phone is totally NOT recognized, not as an extra device under my computer, nor does it show connected in BB manager. Now, I have also tried it on my son's computer (win xp) to no avail. Although, when plugged in via usb, it DOES charge on both computers. The Verizon store said this cable is for charging but it is ALSO a data cable. I've done battery pulls, reboots, and many installs and uninstalls.....I have read on here about the mass storage settings on the phone too, and they are set right according to what i've read....could it be the phone is just messed up where data transfer is concerned?
This is my first post....I want to say thank you to any replies in advance...:)