[LilyLikeAFlower]

ok so i tried OTA upgrade but it didn't let me because it says "not enough available memory to store downloaded files. Delete 22 MB of personal data from device memory and then resume download."
What kind of data would that be? Like my contacts?
Or would it be less of a hassle to just do a DM upgrade?

[howarmat]

have you rebooted the phone yet? that should give you the needed memory

[LilyLikeAFlower]

yeah i tried that but didnt work.
i removed all the languages except english and it still gives me the same message.

[howarmat]

how many 3rd party apps do you have installed. That will be where you have to get more memory from.

[LilyLikeAFlower]

i will delete some apps.
i have a couple I've grown tired of.
hopefuly it'll work

[david42545]

i will delete some apps.
i have a couple I've grown tired of.
hopefuly it'll work

Make sure your browser cache is cleaned.

Click on the internet browser.
Click on the BB menu button.
Click on Options.
Click on Cache Operations
Click the clear button on "Content Cache"
Click the clear button on "Pushed content"
Click the clear button on "Cookie Cache"

[neutronjeff#CB]

Make sure your browser cache is cleaned.

Click on the internet browser.
Click on the BB menu button.
Click on Options.
Click on Cache Operations
Click the clear button on "Content Cache"
Click the clear button on "Pushed content"
Click the clear button on "Cookie Cache"

I'm also trying to resolve this. When I go to clear the cache it only has 35KB.
That's not likely to be much help, right?

[Ronindan]

I'm also trying to resolve this. When I go to clear the cache it only has 35KB.
That's not likely to be much help, right?

Do it still. You need a clear browser cache so that you bb can back up your settings.

By the way did you back up all you data such as 3rd party apps?

If you did not, fallow the sticky on my sig.

[neutronjeff#CB]

Thanks, it doesn't look like much help for someone with a Mac.
I haven't bought any apps anyway. Just a few free ones I can re-DL if necessary.
Do I need to delete stuff that isn't running?

[LilyLikeAFlower]

Will I need to clear up some memory if I do a DM upgrade??
Recently, my "menu" button does not work so I'm not able to clear the cache.
it wont be til another week til i get that button fixed.

[Morf32]

Will I need to clear up some memory if I do a DM upgrade??
Recently, my "menu" button does not work so I'm not able to clear the cache.
it wont be til another week til i get that button fixed.

No memory clearing needed if doing the update through DM.

[emacdaddy24]

I am getting a fatal error message while trying to update through DM...any ideas???

[LilyLikeAFlower]

THANK YOU SOO MUCH!
I will be upgrading through DM then.
Wish me luck!

[neutronjeff#CB]

OK, I found the directions to do Memory Cleaning, and to clear the log.
I did another battery pull restart.
It said Free Space: 19.2 !!

It still gives me the same error.