1. BigJav209's Avatar
    Im trying to update my friends unlocked storm for att. But i can't do it.
    How do you do it?
    05-10-10 05:04 PM
  2. ridesno159's Avatar
    Some more info would be helpful. What can't you do? Where are you having issues? What are you updating the Storm to?

    We need more than "I can't do it"
    05-10-10 05:49 PM
  3. BigJav209's Avatar
    ok.. every time i try updating, i can't go further than "Wait for the device initialization." On the computer i get a message saying it can't connect to the bb. Right after I keep getting the message on the BB Screen, "reload Software 507"


    I have deleted the vendor file.
    Last edited by BigJav209; 05-10-10 at 06:09 PM.
    05-10-10 06:04 PM
  4. Laura Knotek's Avatar
    ok.. every time i try updating, i can't go further than "Wait for the device initialization." On the computer i get a message saying it can't connect to the bb. Right after I keep getting the message on the BB Screen, "reload Software 507"


    I have deleted the vendor file.
    Try using BBSAK to load OS.
    05-10-10 06:14 PM
  5. BigJav209's Avatar
    Try using BBSAK to load OS.
    i can't connect to it.. The BB just has the white screen with "reload software 507"
    05-10-10 06:21 PM
  6. Laura Knotek's Avatar
    i can't connect to it.. The BB just has the white screen with "reload software 507"
    Did you delete any older OSes on the PC?
    05-10-10 06:29 PM
  7. BigJav209's Avatar
    there is no SIM card installed, should there be one while i do this????
    05-10-10 06:29 PM
  8. BigJav209's Avatar
    Did you delete any older OSes on the PC?
    Yes.. I only have the leaked .591
    05-10-10 06:39 PM
  9. Dunt Dunt Dunt's Avatar
    Did you read through http://forums.crackberry.com/f132/ho...pdates-420811/

    Once I also had to disconnect my internet connection so that DM would install a new OS.
    05-11-10 04:50 PM
  10. djm1947's Avatar
    The 507 error means that the phone has been wiped and is ready to have a new OS loaded.

    It sounds like there may be a problem with the USB port. Be sure that the settings for the USB ports do NOT allow them to power down:

    Go to: control panel/System/Device Manager/USB Root Hub(s)/Properties/Power Management be suer there is no check mark in "Allow computer to turn off the device to save power"

    Also, sometimes, going through a USB Hub will cause problems. If you are using a USB Hub, try connecting the phone directly to the computer USB, it may work better.

    Try using a different USB port.
    05-11-10 05:26 PM
  11. BigJav209's Avatar

    Go to: control panel/System/Device Manager/USB Root Hub(s)/Properties/Power Management be suer there is no check mark in "Allow computer to turn off the device to save power"
    I don't see System under my control panel..
    05-11-10 05:45 PM
  12. Dunt Dunt Dunt's Avatar
    Which COMPUTER OS are you using?

    Try right clicking on the MY COMPUTER icon on your desktop (if you have one) and select PROPERTIES > HARDWARE > DEVICE MANAGER....
    Last edited by Dunt Dunt Dunt; 05-12-10 at 09:15 AM.
    05-11-10 06:48 PM
  13. BigJav209's Avatar
    Which OS are you using?....
    The .591 leaked version
    05-11-10 07:02 PM
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