Need To Get A New Replacement Help..

Had my storm 15 days. Bought it new at full price and I am haveing some major issues with the phone locking up and getting the blank white screen. I called verizon to get a replacement........... I was told that I need to go to a store to get this handled? How do I get a 'new' replacement sent to me at home without going to the store? Please help me.......... I know about the battery pulls but I only think it's fair to get a new phone after all this and just 15 days into it! on top of paying $532.00

They lie just call them and be polite and explain what happened I'm on my 3rd storm and this on just started acting up

They'll send you a new one it might not be new though

Posted from my CrackBerry at wapforums.crackberry.com

Wont be new, they say that I need to go to a store. Oh well thanks for the help. i GUESS i'LL GO WAIT IN LINE!

No problem you should have asked if they could check to see if they have them
When my replacement came that didn't click I went down to the store to find out they had none
Them had to wait 2 days to get my new replacement


Good luck!

Posted from my CrackBerry at wapforums.crackberry.com