I have 5 email accounts running on the Storm, 3 work related and (2 personal both Comcast). My main personal account is not sending emails from my desktop to the device. I spent over 4 hours yesterday with both Verizon and Blackberry support and neither could make the problem go away. Verizon finally told me to call Comcast, as it was their problem, even though the other Comcast email account works just fine. Not surprisingly Comcast told me this is a Blackberry / Verizon problem. Anyway I am looking for help to solve this problem. Has anyone experienced this here? How did you solve it?
Yes, In fact I deleted and installed again. No luck. I am new to BB. I have a Back up from last week. It is possible to load that back up? The email accounts were working at that point.
If you are on BIS, you can log in via PC and manage your BlackBerry e-mail accounts. Tell ya what, go to your e-mail settings icon, open it and log in. Find service books and resend them. See if that works, if not i have another option...
login or create a account and resend service books. Make sure you check to see if your emails accounts are activated.
If you can't login or can't make a account call the carrier they can help you get the account setup.
I also attached a word doc inside a zip because it doesnt allow that big of a word file to be uploaded. which includes pictures of the BIS site that may help out..
Will try the VZW link. I was able to resend books both ways, still no emails. I will call Comcast next and hope for some one that knows a little more than the previous Tech.
