1. LilyLikeAFlower's Avatar
    this is the first problem i've ever had with my storm!
    i'm sad!
    i REALLY REALLY dont want a refurbished one but i guess it was bound to happen...
    any ideas to help would be appreciated!
    05-21-09 05:58 PM
  2. unseenme's Avatar
    this is the first problem i've ever had with my storm!
    i'm sad!
    i REALLY REALLY dont want a refurbished one but i guess it was bound to happen...
    any ideas to help would be appreciated!
    Home button? Red button maybe?

    BTW...nice name. Let's see how long that one lasts.

    Posted from my CrackBerry at wapforums.crackberry.com
    05-21-09 07:43 PM
  3. savioAMG's Avatar
    I'm not sure what home button you're talking about is either, but in my experiences with refurbed BB's, a lot of them are better than the brand new ones. You shouldn't be turned off by the term "refurbished" ... at least when you're talking about BB's.
    05-21-09 07:46 PM
  4. kinggeoff's Avatar
    savio you have a TON of phones
    05-21-09 07:48 PM
  5. VoodooKaboom's Avatar
    The refurbs aren't always that bad. You might luck out and get one that is much better than your current device.

    In theory those refurbs are supposed to be run over with a fine tooth comb... In theory.
    05-21-09 08:06 PM
  6. VoodooKaboom's Avatar
    I'm not sure what home button you're talking about is either, but in my experiences with refurbed BB's, a lot of them are better than the brand new ones. You shouldn't be turned off by the term "refurbished" ... at least when you're talking about BB's.
    I think it is called "Certified Like New." Makes me feel all warm and fuzzy when I get my third one.
    05-21-09 08:08 PM
  7. unseenme's Avatar
    I think it is called "Certified Like New." Makes me feel all warm and fuzzy when I get my third one.
    Thats funny.

    Posted from my CrackBerry at wapforums.crackberry.com
    05-21-09 08:09 PM
  8. savioAMG's Avatar
    savio you have a TON of phones
    Yeah yeah yeah. Like I've never heard that one before.
    05-21-09 08:11 PM
  9. txaggie84's Avatar
    I think it is called "Certified Like New." Makes me feel all warm and fuzzy when I get my third one.
    Like Pre-Owned??

    Op--what have you tried to fix it? reboot, diagnostic??
    05-21-09 08:11 PM
  10. irocknikes123's Avatar
    My phone did this too right after iloaded .148. Do me a favor hold the blackberry key and tell me if you see the "Phone" app running

    Posted from my CrackBerry at wapforums.crackberry.com
    05-21-09 08:15 PM
  11. savioAMG's Avatar
    Like Pre-Owned??

    Op--what have you tried to fix it? reboot, diagnostic??
    It's pre-owned, but the phone is completely made brand new again. IIRC, the only thing that is used again on "Certified Like-New" phones is all the innards. Aesthetically, it'll be brand new.
    05-21-09 08:17 PM
  12. txaggie84's Avatar
    It's pre-owned, but the phone is completely made brand new again. IIRC, the only thing that is used again on "Certified Like-New" phones is all the innards. Aesthetically, it'll be brand new.
    Yea, there is nothing wrong with them, sometimes better. But I still like that new phone smell....
    05-21-09 08:21 PM
  13. VoodooKaboom's Avatar
    It's pre-owned, but the phone is completely made brand new again. IIRC, the only thing that is used again on "Certified Like-New" phones is all the innards. Aesthetically, it'll be brand new.
    That is the claim, but I have received replacement devices with cosmetic defects. I think it can vary on the quality control.

    I think the concern with the Storm is most of the issues for the .75 users are software related rather than physical so not much is done to refurb the phone causing a possible increase in devices with cosmetic defects.
    05-21-09 08:22 PM
  14. VoodooKaboom's Avatar
    Yea, there is nothing wrong with them, sometimes better. But I still like that new phone smell....
    Ahhhhhhhhh, the smell of... Well as Civic said: RIM can proceed with the normal use of the toilet paper.
    05-21-09 08:24 PM
  15. chuckh0308's Avatar
    Home button? Red button maybe?

    BTW...nice name. Let's see how long that one lasts.

    Posted from my CrackBerry at wapforums.crackberry.com
    Maybe he's confused about what kind of phone he really has?

    But to answer the question, more than likely if a button isn't working then it's probably a break in the main board contacts (springy) and the ribbon cable that goes to the buttons or a problem with the buttons themselves.
    05-21-09 08:24 PM
  16. LilyLikeAFlower's Avatar
    it's the button between the green one and "back" button
    i'm pretty sure it's the spring thing
    05-26-09 02:03 PM
  17. Devlyn16's Avatar
    it's the button between the green one and "back" button
    i'm pretty sure it's the spring thing
    05-26-09 05:30 PM
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