1. rh224's Avatar
    Guys, I know there's a lot of threads on this but I haven't been able to find an answer.

    I have a Storm 9530 on Verizon.

    I upgraded from .65 to .75 to .85 to .86 to .99 then wiped then back to .99.

    I'm currently on .99.

    I don't know when, exactly, but I've lost a lot of BB's core applications. This includes BlackBerry Messenger, BlackBerry Maps, BlackBerry Application Center, and the two games that initially came with it.

    So far I've tried registering the BlackBerry and resending Service Books and neither worked. I then checked my device and realized that none of these were even installed to the device.

    I then went to the Application Loader, both through Desktop Manager and independantly (i.e. I loaded the Loader.exe from windows outside of the Desktop Manager). It did not list these applications.

    I had done a manual backup of applications before each OS install and wipe and browsed to each of those .alx files. It didn't find any "new applications" in any of them.

    At this point I have literally no clue what to do. After I did my wipe, to reinstall .99 (which I did because .99 was extremely glitchy the first time I installed it), only four things installed, if I recall correctly.

    What should I do at this point?

    edit: Sorry, in case it's not clear from the description above, none of the specific apps show up AT ALL in the Application Loader. I can't even reinstall them using the Application Loader; they just don't exist as an option.
    Last edited by rh224; 02-15-09 at 09:40 AM.
    02-15-09 09:34 AM
  2. neolantis's Avatar
    i always use the loader app, you have to be missing something

    C:\Program Files\Common Files\Research In Motion\AppLoader delete the vendor file

    dbl click the loader (phone icon) application

    when the option comes up to check boxes to install the apps, scroll through the entire list
    Last edited by neolantis; 02-15-09 at 09:57 AM.
    02-15-09 09:52 AM
  3. rh224's Avatar
    i always use the loader app, you have to be missing something
    Yeah, what I'm missing is the ability to install any of these applications.

    Here are screenshots of what appears when I pull up Loader.exe with my Storm connected, to prove I'm not crazy:




    And, yes, that does say "EZ Lady Calendar (Trial)" :P. I was showing it to a girl that was looking for a period tracker.

    edit: And "AppStore" is the Crackberry Application Store, not the BB one.
    02-15-09 09:59 AM
  4. rh224's Avatar
    C:\Program Files\Common Files\Research In Motion\AppLoader delete the vendor file

    dbl click the loader (phone icon) application

    when the option comes up to check boxes to install the apps, scroll through the entire list
    Do I need to delete the vendor file? Is that related to this? I'm on Verizon and in all my upgrades, I've never needed to do that. I installed the Desktop Manager without the ability to connect to the internet and check for updates.
    02-15-09 10:00 AM
  5. neolantis's Avatar
    i would back it up, wipe it, and do it again.

    when i do the following:

    Close Desktop Manager
    Goto
    C:\Program Files\Common Files\Research in Motion\AppLoader…..delete the vendor.xml file

    Dbl Click the Loader application


    I Get:





    As you can see from the first pic the Core apps are the first choices.
    Last edited by neolantis; 02-15-09 at 10:20 AM.
    02-15-09 10:16 AM
  6. neolantis's Avatar
    you are missing more than you think.

    there are a ton of languages and other stuff.

    you may not use it, but that is how the loader should look.


    On a side note, No you do not have to delete the Vendor file, you only have to when the OS is not from Verizon.

    I do it as a habit now, it won't hurt either way.
    Last edited by neolantis; 02-15-09 at 10:23 AM.
    02-15-09 10:18 AM
  7. rh224's Avatar
    i would back it up, wipe it, and do it again.

    when i do the following:

    Close Desktop Manager
    Goto
    C:\Program Files\Common Files\Research in Motion\AppLoader…..delete the vendor.xml file

    Dbl Click the Loader application


    I Get:





    As you can see from the first pic the Core apps are the first choices.
    Okay this is TOTALLY bizarre. I just removed .99 from WinXP and installed 1.03. I'm still using .99 on my Storm.

    I rebooted.

    Anyway, when I opened the Loader up, I now get a full tree of everything.

    It's possible I had DM and the Loader up at the same time... I wonder if that's what it was.
    02-15-09 10:21 AM
  8. The_New_Dude's Avatar
    I've had the EXACT same problem.

    Make sure you go to Windows ADD/REMOVE programs and find the old OSes in there. Uninstall all of the old ones.

    You don't need them and they are taking up additional space for no reason.

    Once you have uninstalled all of the OSes then reinstall .99 or if you want to move on to .103.

    You will get everything back.
    02-15-09 10:23 AM
  9. rh224's Avatar
    Anyway, thanks for the help! I appreciate it!
    02-15-09 10:23 AM
  10. rh224's Avatar
    I've had the EXACT same problem.

    Make sure you go to Windows ADD/REMOVE programs and find the old OSes in there. Uninstall all of the old ones.

    You don't need them and they are taking up additional space for no reason.

    Once you have uninstalled all of the OSes then reinstall .99 or if you want to move on to .103.

    You will get everything back.
    Yeah, I mean I ONLY had .99 installed but once I removed it and installed 1.03, everything came back. I guess that was it. On reflection, I don't believe I had DM and the Loader open at the same time.
    02-15-09 10:24 AM
  11. The_New_Dude's Avatar
    It happens sometimes... i've been through it before.

    http://forums.crackberry.com/f132/cl...ograms-143211/


    You can thanks the guys on Crackberry for helping out , AS ALWAYS!
    02-15-09 10:25 AM
  12. neolantis's Avatar
    good point New Dude, i didnt think of that.

    i install the current one after i uninstall the previous

    i only keep copies of the other os's incase i need them at a later point.
    anyway, i'm glad you fixed your problem RH.
    02-15-09 10:26 AM
  13. rh224's Avatar
    It happens sometimes... i've been through it before.

    http://forums.crackberry.com/f132/cl...ograms-143211/


    You can thanks the guys on Crackberry for helping out , AS ALWAYS!
    Thank you: Bookmarked.

    Someone should sticky that as a FAQ or something.
    02-15-09 10:27 AM
  14. The_New_Dude's Avatar
    It was thanks to EdwardK!!
    02-15-09 10:28 AM
  15. rh224's Avatar
    good point New Dude, i didnt think of that.

    i install the current one after i uninstall the previous

    i only keep copies of the other os's incase i need them at a later point.
    anyway, i'm glad you fixed your problem RH.
    Yeah I'm actually meticulous about that too. My usual process is:

    1. Boot into WinXP (I'm usually on Windows 7)
    2. Connect BlackBerry
    3. Create backup using DM
    4. Manually backup 3rd Party Apps using DM
    5. Close DM
    6. Uninstall old OS via Control Panel
    7. Install new OS
    8. Reconnect BlackBerry
    9. Wipe + Install new OS or just upgrade to new OS using DM
    10. Restore BlackBerry backup (ipd)
    11. Restore 3rd Party Apps

    I guess something was funky about the .99 install on my system. Ah well. Thanks to both of you. At least I know what to do in the future.
    02-15-09 10:31 AM
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