1. rayxxxle's Avatar
    Yesterday I downgraded from 603 to 517, and lost an icon for my local email on suddenlink.net. I went to setup, and deleted the account, rebooted, then set it up again. However, I still get no icon for the account.

    I read a similar post, and it was suggested to log on to the bis (?) server.
    I can still receive emails using the account, but cannot send without a way to get into it.
    I am on Vzw, and have never logged on to anything there or at BB that has to do with bis .

    Can someone help me with this?

    Thanks,

    ER
    04-19-10 09:55 AM
  2. curve014's Avatar
    Did you try a battery pull?
    04-19-10 09:57 AM
  3. Murphy5111's Avatar
    Its hidden. Happens to me too. Click on blackberry button and show all

    Posted from my CrackBerry at wapforums.crackberry.com
    04-19-10 09:57 AM
  4. rayxxxle's Avatar
    Thanks murphy 5111, that got the icon back and allows me to use it, however the icon is dimmed compared to the other icons, and when I move it to a row to where it should appear on the main screen, it doesn't appear there.

    I guess a battery pull is in order to see if that will fix it.

    thanks for the advice, and if you have ideas about the icon being dim, I would appreciate them.

    Errol
    04-19-10 10:07 AM
  5. rayxxxle's Avatar
    OK, got it.

    Batt pull didn't work, so I highlighted it, and "Hide" was checked. Unchecked, and all is well.

    Errol
    04-19-10 10:20 AM
  6. Murphy5111's Avatar
    Glad it worked out.
    04-20-10 08:26 PM
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