1. Francesca86's Avatar

    So i have been searching all over for the solution to a grayed out media manager and have seen many posts asking the same questions but no solution, maybe i missed it, if so sorry for the repost. If anyone knows how to fix this please help.
    11-24-08 04:40 PM
  2. yapkuen's Avatar
    Downloading the install file from the Blackberry website and using that instead of the CD seems to work for most people.

    If you're running Windows Vista, then installing it from the CD but choosing the option to make the installation available only to the currently logged on user (instead of all users) also worked for me.
    11-24-08 04:52 PM
  3. moskins's Avatar
    Quick question, are you connected via bluetooth by any chance?

    If so try connecting via the sync cable and disable bluetooth (just while you test it)

    Had this issue in the past.
    11-24-08 04:56 PM