1. kalbracht's Avatar
    I upgraded to .148 today and lost my contacts some how. What do i do?
    05-31-09 05:43 PM
  2. MePascal's Avatar
    3 options.....

    1. If you backed up your device first you can restore from backup file.

    2. Your DM should have made a copy called loader backup. Usually located in My Documents

    3. SOL.......sorry. Start making new contacts...
    05-31-09 05:48 PM
  3. kalbracht's Avatar
    Ok I do have the Loader Backup, luckily. Its from about a month ago when I updated to .122. So what do I do with it?
    05-31-09 05:53 PM
  4. MePascal's Avatar
    Be sure your device is connected to your PC via the USB cable. So open DM and then open Backup and Restore Tab. From here select the backup tab. Your DM will ask you to select a location for the file you want to restore to your device. This is where you will select that file you found.
    05-31-09 06:05 PM
  5. ltrtiger's Avatar
    MePascal....you're a good egg....and you have the patience of Job.
    05-31-09 06:08 PM
  6. MePascal's Avatar
    Thank you.....
    05-31-09 06:11 PM
  7. Midwife08's Avatar
    What if dm is giving me a message saying that there is a connection error?
    05-31-09 06:13 PM
  8. MePascal's Avatar
    What if dm is giving me a message saying that there is a connection error?
    Have you used DM before?

    Are you running Vista or XP?
    05-31-09 06:17 PM
  9. Midwife08's Avatar
    Yes. To sync, and back up, but never to restore. I have XP.
    05-31-09 06:22 PM
  10. MePascal's Avatar
    So give me some details about this connection error. When does it exactly give you the error? Upon connection? Is it when you are selecting one of the functions to perform an action such as app loader or backup restore? As many details as you can please....
    05-31-09 06:29 PM
  11. Midwife08's Avatar
    I just tried it again (for the 10th time) and it worked. Thanks for your help anyway!
    05-31-09 06:40 PM
  12. MePascal's Avatar
    Anytime.. If you have any more problems feel free to PM me...
    05-31-09 06:41 PM