Im having problems accessing carriers costumer service. I bought my Storm2 Unlocked (its a Verizon phone). Every time i try to call my MOVISTAR costumer service(which number is *611 in Nicaragua), it automatically redirects me to "Verizon Wireless Global Roaming Hotline". Is this common? How can i fix this as soon as possible.
Yes, its unlocked 100%, thats the only problem i have, i dial *611 that is my carriers customer service number and it redirects the call to Verizon Wireless Global Roaming Hotline..
wahahah why do you all doubt the phone is not unlock?
Definitely unlocked, else he/she won't be able to put in the sim and use on another telco?
Because its a CDMA verizon phone, there are still CDMA settings built into the phone so thats why it direct you to verizon.
I am also using the verizon phone but i am gsm user. So giving you an example. I press my voice mail number and it direct me to the original phone owner/seller voice mailbox!!! what happen? its because when i wipe the phone, the CDMA owner phone number is still stored in the phone default setting so when everything reloaded it took her/his number as the voice mail box number.
I suggest you to look for the actual customer service number you want to call and dial in directly instead of pressing short cut.
lastly, so long the phone works nicely, i won't want to meddle with the CDMA settings. why? i don't want to end up locking the phone myself!!!
Last edited by titusilvering; 07-14-10 at 02:16 AM.
