invisible sheild for storm: poor service
- this is just a messsage to warn uk customers, i ordered an invisible sheild for my iphone over a month ago and got sent this message by zagg:
In an effort to provide a better customer experience with quicker shipping turn-around and better accuracy; we are making significant improvements to our fulfillment processes. While we are working through this transition over the next two weeks, please allow 3-5 business days for your new order to be shipped from our facilities. Thank you for your patience.
Just now having ordered my storm shield i received the same email, both times i have paid extra for quicker delivery, in essence paying for a service they cannot deliver and receiving an email which is obviously deceptive as it has been longer than two weeks.11-17-08 08:00 AMLike 0 - Yea i had a issue sometime back with a different product. product was in stock paid for next day shipping come to find out later its backordered and they would not refund my shipping charge so i cancelled my order completly and never ordered from them again, this wasnt from zagg but all cst service sucks lol11-17-08 08:24 AMLike 0
- Yep, they are horrible. I ordered my Storm shield on Nov 7th, and it said it was supposed to be shipped within 3-5 business days. I called last Friday, and they didn't know when it would be shipped, and said they'd call me later that they with updated info, and of course, no call.11-17-08 08:45 AMLike 0
- I noticed on Zagg's website that it says the Storm IS will ship out in 2-3 business days. However, I talked to a csr and they said it would be about 2 weeks for the 2nd batch of orders to go out. There is no mention of the item being backordered, but it was and I had literally just placed my order. So yesterday I canceled the IS and placed an order for GA, which I should get this Saturday or next Monday, not to mention I saved a few bucks in the process.11-17-08 08:49 AMLike 0
- Yep, they are horrible. I ordered my Storm shield on Nov 7th, and it said it was supposed to be shipped within 3-5 business days. I called last Friday, and they didn't know when it would be shipped, and said they'd call me later that they with updated info, and of course, no call.11-17-08 08:50 AMLike 0
- Forum
- BlackBerry OS Phone Forums
- More BlackBerry Phones
- BlackBerry Storm Series
invisible sheild for storm: poor service
« Texting
|
selling out? »
LINK TO POST COPIED TO CLIPBOARD