customers that it lost the first time around. Most Storm users didn't give it any time and took it back within weeks if not sooner. I myself am guilty of selling it a few weeks after I bought it, but I just bought a used one for $100 and loaded the latest 5.0 on it and could not believe my eyes, this thing rocks now!!! I don't picture myself getting rid of this phone anytime soon, normally I would be chomping at the bit waiting for the newest BB (storm) to arrive, but I;m more than happy with the original Storm at this time.