[cfenris]

Downloaded the Verizon software to update the platform and the link for wireless updates is now back!!!

Cool. Thx. BTW, what platform are you showing now?

[crisi13]

I'm showing 4.0.0.82

[liquidsense]

I have BES and I don't have the option. What is the Verizon software that you speak of?

[crisi13]

BlackBerry® Software Updates

[cfenris]

Strange - I guess I'll bite the bullet and reinstall the device OS since it worked for you.

[cfenris]

Downloaded the Verizon software to update the platform and the link for wireless updates is now back!!!

Just reinstalled the device OS from VZ website and I still do NOT have the wireless update option.

For the record, I had platform .82 installed before the attempt.

[crisi13]

That's crazy! I have no idea what else the problem might be. Someone out there has to have an answer!

[cfenris]

I probably recall Tech Support tomorrow. BTW did you have any OTA updates available once you got the wireless update back?

[cfenris]

FWIW, I noticed my Storm box was not re-stickered. I just have the 4.7.0.65 one -- trying to figure out the OTA update mystery

[crisi13]

No there weren't any updates available so the theory that it only shows up when there are is incorrect. Mine wasn't restickered either.

[radioboy]

The Wireless Update option will ONLY appear if you're connected on BES...NOT BIS...it's a BES-only option. No one in my office had that option until we connected to our BES.

[cfenris]

The Wireless Update option will ONLY appear if you're connected on BES...NOT BIS...it's a BES-only option. No one in my office had that option until we connected to our BES.

Ahhh...good to know. Thx. I can sleep soundly 2nite.

[crisi13]

Well...I'm not on BES and it works fine on my phone...What now? Sorry no sleep for you cfenris!!!!

[MustangChris04]

I had the Upgrade option in my Settings. Version v4.7.0.65
on BIS.

I plugged the device into my computer to transerfer all info from blackberry 8830, and I lost the browser, app store, etc. so I had to do *228 to get everything back but I lost the OTA upgrade process and dont know how to get it back.

A verizon data center employee had their BB update over the air, she said it took about 20 minutes but downloaded it over the air with the option.

[koojo]

I didn't have it out of the box, but once I downgraded accidentally, it shows up.

[cfenris]

I had the Upgrade option in my Settings. Version v4.7.0.65
on BIS.

And the plot thickens. So far users with both platforms (.76 and .82) have had the wireless update feature missing as well BES and BIS users. Hmm....

[crisi13]

I finally have the answer...Only the cool people are going to get to update their phones over the air!!! Sorry about your luck!

No really...I'm going to bed. I'll check back tomorrow and see if someone has an answer in case my accidentally disappears again!

[cfenris]

I just noticed that every time I run App Loader it wants to upgrade 'Blackberry 4.7 Core Applications' - I have done it three times and doesn't seem to take.

Crisi131 is this happening to you as well?

[crisi13]

Yeah, it keeps doing that so I'm just holding off on adding anything else via the desktop manager. My phone is working like a charm now and I don't want to mess it up! I remember it doing something like this to me earlier and that's when I started having problems with the phone.

[bhndthshzleyes13]

well im new to the blackberry world. i purchased the 9530 today with out of the box version 4.7.0.65
my actual device manager for the blackberry (the CD verizon gave me to install) isnt showing any updates, however i just am installing the update from verizons website..not sure what it is just yet. im actually really excited to be a part of something like this though guess im that big of a geek

ah no upgrade just yet...it only seemed to download something else? idk it all seems a bit confusing to me

[hcave]

yea when i tried to transfer my stuff from my pearl to my storm, the OTA link dissapeared and it was there before, not sure what i am to do

[cfenris]

yea when i tried to transfer my stuff from my pearl to my storm, the OTA link dissapeared and it was there before, not sure what i am to do

I transfered all my my contacts etc. from my 8830 but I the wireless update function was never my Storm before the transfer....

[hcave]

gr and now the space bar...mmmm is a period. how convient. haha i guess i can just retry.

[bhndthshzleyes13]

i have a question...im looking on my option menu and under the enterprise (?) option it says my email and password and such isnt activated...im trying to activate it now...its taking a while. my phones been getting emails though, is this something that is needed?

[crisi13]

Final update before I give up for the night. After everything was good again, I realized that I had lost my browser. I went through the Host Routing and reregistered everything and did a battery pull. No joy, so I had to use the device manager again. I got my browser back, kept the .82 platform, but lost that elusive wireless update option! Oh well...I guess I'm back to square one too. However, if I have to chose I'll take the browser over the wireless update any day of the week!!!