how to master reset the storm

will this effect curret service provider's service? such as make. receive calls, and data...

thanks

Nope, it will just clear all of your data.

Thanks. If that is the case. how can I do that?

I believe it's by going to:

Options
Security Options
General Settings

Then click your Blackberry Button/Options Button and select 'Wipe Handheld'. I think it will ask you if you want to wipe the 3rd party apps too, and then ask you to type in 'blackberry' (or some word) to verify.

thanks. I got it... very helpful