Here Is What Your Screen Replacement Storm2 Should Look Like
- From my days toting a tool bag and driving around fixing machines for a large computer company... FRU = Field Replaceable Unit.
So which meaning VZW or RIM uses, its up for guesses/debates
When I ordered FRU's... they were usually "new" parts, later in the life cycle of the machine, I got boxes with orange stickers labeling the boxes and sometimes even the parts as "serviceable used part"
So these "improved screen" devices might be newly manufactured devices with the improved screen done on the line, factory reworked, refurbished or repaied devices with the improved screen added, or just plain defective returns from field devices which are repaired and "tested to perform like new" that they've swapped the screen out, but likely is a mix of all of them..
the rep mentioned that the used case is what prevents them as selling it as a new phone.03-09-10 09:05 AMLike 0 - Exactly what mine looked like when it arrived last evening. I have a very small speck of dust under the camera lens. Is there a way to remove that???03-09-10 09:08 AMLike 0
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I don't have a date where you indicated. Mine says "BA9" between the PIN and "Made in Mexico". The green button works great so I am sure mine has been fixed and it was packaged just like your photos. Hmmm.03-09-10 09:12 AMLike 0 - 03-09-10 09:13 AMLike 0
- I spoke to the VZW tech rep on the phone, she transed me to the Tech Support manager on call. I spoke bluntly to the manager, told her i was aware of the recall, used the information i recieved from internet research, i was not hasseled about this issue.
They were very reponsive to my needs because i was equiped with the proper information for the conversation at hand.
My new device will be here on friday and will report my findings. My only suggestion to you guys is equip yourselves with all information to appear and actually be knowledgable to the topic and all will go smooth with no hastle.
do not waste your time at the stores, call the direct number to tech support, go through the first line of defense, then the second and all will go accordingly.03-09-10 09:18 AMLike 0 - This doesn't seem to matter, as it has been stated several times not all devices are having problems. You could get a replacement that doesn't have the "improvement" and never have button problem again. I can't decide whether or not from people's experiances such as my son's, if Verizon support/store staff really doesn't know about the issue, or it's to keep people who really don't have the issue/problem from replacing their device just to get a new one, or because "all the kids are doing it".03-09-10 09:51 AMLike 0
- Thanks for posting, I wanted to get some feed back before asking for a new one. Mine has all the issues reported; non-responsive bottom buttons, double click. I was hoping it was a software fix, but glad RIM owned up and issued a hardware revision.
I do have one other problem, and looking at your hardware in the pictures it may still be an issue. Occasionally if I jar the phone a little bit (mostly dropping into cup holder in my car) the phone will reboot. I personally think it's because the battery contacts are so low, plus the lack of battery "stub." The battery has a notch below the + & - signs, my old S1 and wife's Tour have a stub that holds down the battery. My S2 and the one in your pic the stub is missing, though some tear-down pics of other S2's had the stub.
Posted from my CrackBerry at wapforums.crackberry.com03-09-10 09:59 AMLike 0 - Question: has anyone on here called in regarding this issue and actually been granted a replacement S2 that WAS NOT still under the 30 day warranty?
I got my S2 back in November and am indeed suffering from this issue and would like one of these RIM replacements.03-09-10 10:27 AMLike 0 -
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- That Im not to sure about that. If its not right over the camera lens it wont really bother anything anyway.
Last edited by Bettermost; 03-09-10 at 11:15 AM.
03-09-10 11:07 AMLike 0 - For those of you that got a replacement FRU with the new date code, can you tell me which location it shipped from? I believe there are only two locations in which FRUs are shipped from, Ft. Worth, TX, being the largest and the main one. I received mine from Ft. Worth, TX, but it was an old device. The Send Key and Upper Left Corner were DOA. I sent it back... I'm not sure if this is a location thing, or luck of the draw because obviously this particular location was not fully replaced.03-09-10 11:07 AMLike 0
- For those of you that got a replacement FRU with the new date code, can you tell me which location it shipped from? I believe there are only two locations in which FRUs are shipped from, Ft. Worth, TX, being the largest and the main one. I received mine from Ft. Worth, TX, but it was an old device. The Send Key and Upper Left Corner were DOA. I sent it back... I'm not sure if this is a location thing, or luck of the draw because obviously this particular location was not fully replaced.
Last edited by Bettermost; 03-09-10 at 11:16 AM.
03-09-10 11:13 AMLike 0 -
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Mine says D1A which wasnt listed here: C2A, D2A, E2A, F2A, G2A, H2A, I2A, J2A, K2A, L2A, M2A and N2A.
from the posting: Carriers Getting New Screen Improved BlackBerry Storm2 - BlackBerry Leaks - Blackberry news, software, videos, info, reviews, previews
BUT I DO HAVE A GREEN DOT on the packaging it came in -- so I'm good right?
(Came from Fort Worth, TX)Last edited by kbrosnihan; 03-09-10 at 11:33 AM.
03-09-10 11:31 AMLike 0 - For those of you that got a replacement FRU with the new date code, can you tell me which location it shipped from? I believe there are only two locations in which FRUs are shipped from, Ft. Worth, TX, being the largest and the main one. I received mine from Ft. Worth, TX, but it was an old device. The Send Key and Upper Left Corner were DOA. I sent it back... I'm not sure if this is a location thing, or luck of the draw because obviously this particular location was not fully replaced.03-09-10 11:34 AMLike 0
- I'm thinking about trying this whole replacement thing also.
Just got a brand new S2 off of ebay from a celluar store, bottom buttons stick from time to time, starting to get very annoying.03-09-10 11:34 AMLike 0 - Mine says D1A which wasnt listed here: C2A, D2A, E2A, F2A, G2A, H2A, I2A, J2A, K2A, L2A, M2A and N2A.
from the posting: Carriers Getting New Screen Improved BlackBerry Storm2 - BlackBerry Leaks - Blackberry news, software, videos, info, reviews, previews
BUT I DO HAVE A GREEN DOT on the packaging it came in -- so I'm good right?
(Came from Fort Worth, TX)03-09-10 11:36 AMLike 0 - Mine says D1A which wasnt listed here: C2A, D2A, E2A, F2A, G2A, H2A, I2A, J2A, K2A, L2A, M2A and N2A.
from the posting: Carriers Getting New Screen Improved BlackBerry Storm2 - BlackBerry Leaks - Blackberry news, software, videos, info, reviews, previews
BUT I DO HAVE A GREEN DOT on the packaging it came in -- so I'm good right?
(Came from Fort Worth, TX)03-09-10 11:37 AMLike 0
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Here Is What Your Screen Replacement Storm2 Should Look Like
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