1. Bazrazmataz's Avatar

    Ive added several mp4 files onto my memory card but each time i try to play i get the following message :

    "an error occurred attempting to play media"

    all the files ive uploaded work fine on my pc so i dont understand

    anyone got any ideas.
    11-29-08 11:39 AM
  2. buxleyp's Avatar
    How did you encode them?
    11-29-08 11:43 AM
  3. Raydee32's Avatar
    Go to the SUPER sticky at the top of the page and make sure you are using the correct settings.
    11-29-08 11:46 AM
  4. Bazrazmataz's Avatar
    i downloaded them how do i find out how they are encoded
    11-29-08 11:46 AM
  5. Bazrazmataz's Avatar
    where abouts in the super sticky do i find the settings ?
    11-29-08 11:50 AM
  6. Bazrazmataz's Avatar
    ok the videos are using codec h264 and from what i read this is fully supported by the handset
    11-29-08 11:55 AM
  7. Raydee32's Avatar
    There is more to it besides the encoding. The picture size, audio bitrate and more can all effect how or if it plays on the phone.
    Here is a link to the SUPER sticky
    11-29-08 12:09 PM