1. ncff221's Avatar
    I tried installing Epocrates mobile, which is a medical program, on my storm now it is continuously rebooting. How do I break the cycle to get it back functioning again?
    02-06-09 09:06 PM
  2. envyv07's Avatar
    You probably chose to install it NOW and not in the 2AM option it provided you... you should choose that option as it is quit a long process of installation.
    02-06-09 09:40 PM
  3. RAYBO's Avatar
    I Don"t Understand That I Need 10 Posts?
    02-06-09 09:43 PM
  4. envyv07's Avatar
    I Don"t Understand That I Need 10 Posts?
    10 posts to do what? Post a link? Yeah.
    02-06-09 09:55 PM
  5. ncff221's Avatar
    my problem now is my phone is not responding at all. it just keeps rebooting. it goes from the white screen to the black screen then back again. how do I get it out of this cycle? I have tried to do the rebooting a nuked BB that Kevin put out but that doesnt even work. any help would be greatly appreciated!
    02-06-09 10:50 PM
  6. envyv07's Avatar
    Connect it to your computer... Launch JL_CMDR and wipe it.. reload the OS.
    02-06-09 10:52 PM
  7. ncff221's Avatar
    thanks Envy, where can I get the JL-CMDR?
    02-06-09 10:54 PM
  8. ncff221's Avatar
    Ok I D/L JL_CMDR and tried running it and it wouldnt let me do that. I could never connect to do the wipe. It is still continuously going back and forth between the white screen and the black screen both with the little timers.
    Trying to be patient but I am so frustrated!
    02-06-09 11:53 PM
  9. ncff221's Avatar
    ok when I run the apploader to try to reinstall the OS here is the message I get:
    "the BB desktop software does not have BB device software for the device that you have connected to the computer. contact your wireless service provider or system administrator"
    but as it says this it is still going through the continuous reboot. I am gonna leave it connected all night and see what happens. any further advice will be greatly appreciated!
    02-07-09 12:16 AM