1. kinirkie#CB's Avatar
    My computer will charge my storm while the USB is plugged in, but it is not recognized by my computer (when I plug it in, nothing happens and I cannot use blackberry connect. My computer still recognizes other USB utilities.

    I have re-installed all of the blackberry connect files too, still nothing. Can you help me please?
    05-17-09 08:57 PM
  2. savioAMG's Avatar
    Have you tried using Desktop Manager? Or switching USB ports?
    05-17-09 09:02 PM
  3. bs1two's Avatar
    Sounds to me like the VZ Access Manager software did an update and doesn't recognize the drivers.

    Uninstall all VZW software. Delete all of the drivers. Then reinstall all of it. Should work after that.

    Also when you get it up and running turn off the auto updates. This seems to cause problems with all devices in the Verizon stable. It's under preferences if my memory serves me correct. Then again I haven't looked lately.
    05-17-09 09:17 PM