1. Swarly_legendary's Avatar
    I recently received a refurbished storm 2 from verizon. It appears that
    When I try to plug headphones in, the jack does not recognize
    Them as being present, and plays through external speakers anyway.
    Here are my thoughts thus far.
    -it is a refurbished phone, and is broken
    -they are iphone headsets and are incompatible

    Please help

    Posted from my CrackBerry at wapforums.crackberry.com
    08-09-10 07:20 PM
  2. gebco's Avatar
    I recently received a refurbished storm 2 from verizon. It appears that
    When I try to plug headphones in, the jack does not recognize
    Them as being present, and plays through external speakers anyway.
    Here are my thoughts thus far.
    -it is a refurbished phone, and is broken
    -they are iphone headsets and are incompatible

    Please help

    Posted from my CrackBerry at wapforums.crackberry.com
    I don't think it should matter that the headphones are for iphone. You should be able to buy any ear buds and have them work.

    Posted from my CrackBerry at wapforums.crackberry.com

    Posted from my CrackBerry at wapforums.crackberry.com
    08-10-10 01:27 AM
  3. dmlegare's Avatar
    Options Activate headphones/headset doesn't work?
    08-10-10 10:55 AM
  4. Rngadng's Avatar
    I too do not think it is an issue of compatibility.
    I had an otherwise solid Storm 2 for 8 months before, out of nowhere, the ear jack started acting up. Even when the headset was not plugged in, the phone operated as if the headset was plugged in. I had VZW look at it. They concluded it was a hardware malfunction and replaced it.
    08-10-10 01:21 PM
  5. computerslayer's Avatar
    Its probably a hardware issue, but have you tried different a different headset?

    - Fr. Maurer
    08-10-10 01:30 PM
  6. JohnnyTheCanuck's Avatar
    I too had problems with mine... Sometimes I'd plug in buds to listen to MP3's and it would play out loud, then sometimes while on a call in handset mode it would switch to a non-inserted wired headset... I blew the jack out with canned air(for dusting servers, keyboards, etc) and then used a paperclip (very gently) to move the parts inside the jack, then blew it out again and haven't had problems since.

    I'm lucky, I have heard/read other users having this issue with their jacks and having to hand their hardware in for repair/replacement.
    08-10-10 02:33 PM
  7. bmoney1229's Avatar
    Same problems here. And the one that ticks me off the most is while i am playing music, if i accidentally bump or rotate the headphone plug, it will turn switch from stereo to mono and vice-versa. I guess this problem is a little expected since there is nothing covering the headphone slot on the phone. Is this something that could be software related?
    08-10-10 02:45 PM
  8. tdawg2008's Avatar
    I'm right with you bmoney. It drives me crazy going from 2 buds to only hearing music through 1.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-11-10 10:13 AM
  9. StaticFX's Avatar
    i had the same issue.. If I rotated the plug, it would go in and out of one ear. Confirmed by trying 4 different handsets. I got a replacement and its perfect now.

    Get a new one... again...
    08-11-10 12:23 PM
  10. Mourningdark's Avatar
    It sounds to me like a hardware issue. A pair of headphones is a pair of headphones. There is no such thing as ipod/iPhone only head phones. If the headphones have a 3.5mm plug. It would work in mp3 player or phone.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-12-10 01:09 AM
  11. Swarly_legendary's Avatar
    Okay two pairs of headphones down, still not working. Advise that I replace my storm? Yet again?

    Posted from my CrackBerry at wapforums.crackberry.com
    08-13-10 06:53 PM
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