06-02-09 10:54 AM
37 12
tools
  1. Morf32's Avatar
    where on verizon.com would I find it? thanks for tryin to help by the way!!
    Here: BlackBerry® Software Updates

    At the bottom of the screen, just make sure to click on Personal Email if you are not on BES.
    06-01-09 02:52 PM
  2. Diceross's Avatar
    I am on the Enterprise system??
    06-01-09 02:54 PM
  3. Morf32's Avatar
    I am on the Enterprise system??
    Then choose that option. You'll see it.
    06-01-09 02:54 PM
  4. Diceross's Avatar
    I did all that this morning when downloading .148! I have to do it again?
    06-01-09 02:58 PM
  5. Morf32's Avatar
    I did all that this morning when downloading .148! I have to do it again?
    No... you should be able to download the file, then run the App Loader and just check off that you want to add BBM. Hold on, and I will link you to the exact instructions once you have the .exe loaded onto your PC.

    Ok... go to this link: How To Upgrade/Downgrade Your OS, but when the app loader comes up, JUST check the box for BBM. Nothing else. Then run the process. This should keep everything on your phone as it is, but add the BBM back. See if that works. (Oh... and don't do the deleting the vendor file step. Not necessary for what we are doing, obviously.)
    Last edited by Morf32; 06-01-09 at 03:08 PM.
    06-01-09 03:03 PM
  6. Diceross's Avatar
    Should I connect my phone to do all this? I assume yes?? thanks so much for helpin!
    06-01-09 03:09 PM
  7. Morf32's Avatar
    Should I connect my phone to do all this? I assume yes?? thanks so much for helpin!
    You can download the file without your phone hooked up, but you should hook it up when you are ready to install BBM. Do me a favor, though, and after you have installed the OS on your PC, just go into DM, then into the App Loader, and see if BBM shows up there for you to add (without going through the other steps in the link). If it's not there right away for you to add, then I would follow the other instructions. I've never had to do this myself.
    06-01-09 03:14 PM
  8. Diceross's Avatar
    tried it a few times, gets half way through and encounters an error. O well, I will try tomorrow Thanks again for tryin !!!
    06-01-09 03:26 PM
  9. Morf32's Avatar
    tried it a few times, gets half way through and encounters an error. O well, I will try tomorrow Thanks again for tryin !!!
    Do post back though and let us know that you got it resolved, ok? I would like to know!
    06-01-09 03:27 PM
  10. Slympicins's Avatar
    I backed up everything before I updated. Everything went fast and it installed correctly. Had to make a few minor corrections to a few apps but other than those, i had not problems. All my contacts and BB messenger contacts were there when the update completed.
    06-01-09 03:29 PM
  11. Diceross's Avatar
    Not a prob, I will do that!
    06-01-09 03:31 PM
  12. Diceross's Avatar
    YO YO, Dont know why it worked today, but i did a restore and it brought EVERYTHING back I was missing! Thank god. The world is right again!!! thanks for the help out there!!!
    06-02-09 10:54 AM
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