Open up your browser
Hit menu key
Hit Options button
Hit Cache Operations
Clear everything on the page.
Your backups should work, I did not have to do a battery pull when I had this happen to me but others have stated it did not work for them until they cleared it all out and also did a battery pull.
My backup stalls on "Location Based Services" which is grayed-out in the advanced tab, so I can't empty or delete it. Any ideas? I have flushed the cache on BBMaps and Nav4All, but no joy. Everything else now correctly backs up...
My backup stalls on "Location Based Services" which is grayed-out in the advanced tab, so I can't empty or delete it. Any ideas? I have flushed the cache on BBMaps and Nav4All, but no joy. Everything else now correctly backs up...
Mine stalled at different places, but clearing cache worked.
Yeah, but doesn't the upgrade wipe your system? How did you get everything back? Start over?
Addendum: I just tried the Options, Security, Memory Clean and I end up with exactly the same error. This is not clearing whatever has Location Based Services crapped up. I will keep poking this to try and get it to work.
actually ive backed up 2 times already on the 9530 and im just NOW getting that error when i try to back up
it stops at the "smart card options"
So I'm not the only one. I'm glad someone posted up this problem.
Originally Posted by Rooster
Ok cool cats, this is what I did to successfully back up.
Screw batt pulls folks.
Go to > options > security options > clean memory > menu key > clean now.
Plug your precious into your pc and run backup.
BAM!
You're done.
So it's a simple cache problem?! I just copied over the present address book since it didn't backup completely, but I'll try this method today and hopefully it works. Thanks in advance.
I don't have a storm but I am having the same problem with my 8330 Curve after upgrading to 4.5.0.97. I first received the map locations (locations based error) and fixed this problem by deleting google maps and re-installing the app. Now I get the back up error when it reaches "smart card options". I have yet to figure out the fix for this one. Advanced back up did not work and clearing the cache did not work. I will post if I find a fix.
ok do i have done all that this post has said to do and i am still unable to back up my storm .. i done a battery pull as well... i have 48.1mb of application memory and i have nothing on my bb but msn.. and goal.com so was up.. is it the dm???i have 4.7 what is it..??? i really wanna back up my BB