1. BraelensNayNay's Avatar
    I DL the new .109 OS. I was in the process of the software removal on DM when I accidentally hit cancel. Which made the DM remove software but not add any!! Now phone does not even show up on DM. Pin says NONE!! Phone says "Reload Software 507". Please tell me I didn't completely screw up my phone?! What do I do now???
    02-22-09 09:21 PM
  2. SK1's Avatar
    02-22-09 09:25 PM
  3. 312's Avatar
    Did you take out the battery and try starting over?
    02-22-09 09:25 PM
  4. shanepark2's Avatar
    I DL the new .109 OS. I was in the process of the software removal on DM when I accidentally hit cancel. Which made the DM remove software but not add any!! Now phone does not even show up on DM. Pin says NONE!! Phone says "Reload Software 507". Please tell me I didn't completely screw up my phone?! What do I do now???
    Try a battery pull and load a working OS via app loader. Its nearly impossible to brick a storm.
    02-22-09 09:26 PM
  5. neolantis's Avatar
    yeah, the 507 just means it doesn't have any software loaded on it.

    it's ready for you to install, so your good, don't worry.

    a good link to bookmark for future issues: http://forums.crackberry.com/f3/blac...e-series-4716/ it has several lectures that are invaluable.
    02-22-09 09:31 PM
  6. BraelensNayNay's Avatar
    On DM pin still shows "none". little box came up with pin number in it with a spot to enter a password. I don't think I have one, so I clicked next. Computer came back saying "Desktop Loader is unable to connect to device. You may need to enter the password on the device". Any suggestions?
    02-22-09 09:46 PM
  7. shanepark2's Avatar
    On DM pin still shows "none". little box came up with pin number in it with a spot to enter a password. I don't think I have one, so I clicked next. Computer came back saying "Desktop Loader is unable to connect to device. You may need to enter the password on the device". Any suggestions?
    Use Apploader C/program files/common files/ research in motion/apploader
    Then install your OS that way.
    02-22-09 09:50 PM
  8. shanepark2's Avatar
    On DM pin still shows "none". little box came up with pin number in it with a spot to enter a password. I don't think I have one, so I clicked next. Computer came back saying "Desktop Loader is unable to connect to device. You may need to enter the password on the device". Any suggestions?
    You will also want to restart your pc.
    02-22-09 09:51 PM
  9. dd214's Avatar
    you can PM me, Ill give you mt phone number and can walk you through the steps...
    Dont worry, it will be ok, we gotchya
    02-22-09 09:53 PM
  10. altezzaboy03's Avatar
    I DL the new .109 OS. I was in the process of the software removal on DM when I accidentally hit cancel. Which made the DM remove software but not add any!! Now phone does not even show up on DM. Pin says NONE!! Phone says "Reload Software 507". Please tell me I didn't completely screw up my phone?! What do I do now???
    OS .109? Is that out for the 9530? I know it's out for the 9500...or are you downloading the hybrid?
    02-22-09 09:54 PM
  11. shanepark2's Avatar
    OS .109? Is that out for the 9530? I know it's out for the 9500...or are you downloading the hybrid?
    Nice point..... I hope the hybrid.
    02-22-09 09:56 PM
  12. jray2855's Avatar
    you can PM me, Ill give you mt phone number and can walk you through the steps...
    Dont worry, it will be ok, we gotchya
    That's really nice of you to offer to help over the phone.
    02-22-09 10:01 PM
  13. BraelensNayNay's Avatar
    It won't let me PM you or send my email. Any suggestions??
    02-22-09 10:01 PM
  14. shanepark2's Avatar
    It won't let me PM you or send my email. Any suggestions??
    He will hafta PM you. you need 10 post. stand up job dd214...
    02-22-09 10:05 PM
  15. BraelensNayNay's Avatar
    Will you PM him and let him know, I can't PM him?
    02-22-09 10:10 PM
  16. BraelensNayNay's Avatar
    My son is at Childrens Hospital with a bowel obstruction. My husband is with him while I'm home with other kids. I've had literally NO sleep for going on 48hrs now. Without my phone I can't get updates on my son, until I get to go to hosp in AM...VERY IMPORTANT
    02-22-09 10:13 PM
  17. BraelensNayNay's Avatar
    I can't respond back to you in PM....No he hasn't contacted me yet
    02-22-09 10:22 PM
  18. dd214's Avatar
    Im going out on a limb here...
    Last edited by Duvi; 02-23-09 at 07:55 AM. Reason: deleted phone number
    02-22-09 10:22 PM
  19. shanepark2's Avatar
    xxx xxx xxxx
    Im going out on a limb here...
    just delete the post afer she gets the #.... good luck..
    Last edited by shanepark2; 02-22-09 at 10:29 PM.
    02-22-09 10:26 PM
  20. dd214's Avatar
    on the phone with her now.....
    02-22-09 10:27 PM
  21. shanepark2's Avatar
    on the phone with her now.....
    you might want to edit out you phone number....lol
    02-22-09 10:30 PM
  22. BBCrackman's Avatar
    on the phone with her now.....

    What you are doing is commendable!!!!!. I hope all is well.


    Dont forget to delete you phone number off the your post
    02-22-09 10:35 PM
  23. shanepark2's Avatar
    What you are doing is commendable!!!!!. I hope all is well.


    Dont forget to delete you phone number off the your post
    Who says forums are full of mean-spirited people..... lol
    02-22-09 10:39 PM
  24. dd214's Avatar
    02-22-09 10:43 PM
  25. dd214's Avatar
    i need the jl cmnder download link
    asap please
    02-22-09 10:45 PM
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