1. johnbecerril's Avatar
    i have a problem i just updated my storm to and this time i did a full wipe. i recieve my vzw emails but not my others. If i try to email i get an error/message "no message services configured. you will be redirected to the setup wizard to setup you email account" with the choice ok. i click ok it sends me to setup wizard when i get to the blackberry internet service i have a choice to create a new email which i cant because my pin is already tied to an email. so i log in i get through and my emails all show up i get into all of them enter my passwords and i get the message "email account successfully updated" any help

    ok if i delete the email account and re-add it i get the icon back and i can email but i stil cant email using my vzw acct
    Last edited by johnbecerril; 02-16-09 at 07:22 PM. Reason: found something new
    02-16-09 07:20 PM
  2. Accidental Post's Avatar
    go to options advanced options host routing table hit the bb menu key and register now
    02-16-09 07:25 PM
  3. johnbecerril's Avatar
    thank you very helpful
    02-16-09 07:27 PM
  4. Accidental Post's Avatar
    no problem
    02-16-09 07:29 PM
  5. HeroBerry's Avatar
    This happened to me too when I went to .103

    I re-registered but it still did not help.

    I had to call customer service and I had to log into the BIS service and resend my service books.

    I forgot my original login info but the customer service rep was very helpful and he retrieved all my information for me all he needed was my PIN.

    02-16-09 08:17 PM
  6. ryanv1978's Avatar
    I am having same issue.

    on phone with verizon now

    trying to re-send books

    did that fix ur problem?
    02-19-09 02:02 PM