1. jonnyb000's Avatar
    Did a search didn't really return anything but I have an increasingly large amount of dust accumulating under the screen. What can I do?

    Posted from my CrackBerry at wapforums.crackberry.com
    02-17-09 02:53 PM
  2. bbsean's Avatar
    I called VZW and should have my replacement tomorrow. I wouldnt't advise trying to take the unit apart unless you know what you're doing (which I don't).

    Posted from my CrackBerry at wapforums.crackberry.com
    02-17-09 03:00 PM
  3. mjrjr31's Avatar
    No way you did a search. this is a topic constantly talked about here. with that said, dust happens to everyone. If it is bad, take it back to verizon.
    02-17-09 03:04 PM
  4. jonnyb000's Avatar
    ah ok.

    yeah i did a search and just heard of ppl complaining and no solutions.

    thanks
    02-17-09 04:08 PM
  5. blatant blue's Avatar
    This is my third storm due to dust.. VZW is good about replacing them
    02-17-09 04:09 PM
  6. MetsFan_VI's Avatar
    Is it best to call them or go to a store?
    02-17-09 04:10 PM
  7. IowaGuyBB's Avatar
    Call them and keep calling until you get what you want.


    02-17-09 04:23 PM
  8. Xystence's Avatar
    I have a few pieces of dust under my screen, nothing to exchange my phone over I do not think. I got a few pieces out with compressed air, although I have read that other ended up with more dust doing this.
    02-17-09 04:24 PM
  9. rj160202's Avatar
    If the phone was purchased at Best Buy, can you still take it to Verizon?

    I did visit best buy, and in order to get it cleaned/get a new one, they need to ship it in and wait for another one to come in.
    02-17-09 04:28 PM
  10. Elsuperman's Avatar
    By under the screen do u guys mean in he cracks around the edges....

    Posted from my CrackBerry at wapforums.crackberry.com
    02-17-09 04:57 PM
  11. captainryan's Avatar
    If you are talking about around the edges, I use the sticky side of a post-it-note to srape and collect the dust...works great!
    02-17-09 05:11 PM
  12. leemoreau's Avatar
    That's what I was wondering, I get some dust around the cracks but not under it?
    02-17-09 05:20 PM
  13. bbsean's Avatar
    No - dust around the edges is not a problem. It gets between the glass and the screen - and obscures part of the screen. It's bloody annoying!

    If you are talking about around the edges, I use the sticky side of a post-it-note to srape and collect the dust...works great!
    02-17-09 08:14 PM
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