[jonnyb000]

Did a search didn't really return anything but I have an increasingly large amount of dust accumulating under the screen. What can I do?

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[bbsean]

I called VZW and should have my replacement tomorrow. I wouldnt't advise trying to take the unit apart unless you know what you're doing (which I don't).

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[mjrjr31]

No way you did a search. this is a topic constantly talked about here. with that said, dust happens to everyone. If it is bad, take it back to verizon.

[jonnyb000]

ah ok.

yeah i did a search and just heard of ppl complaining and no solutions.

thanks

[blatant blue]

This is my third storm due to dust.. VZW is good about replacing them

[MetsFan_VI]

Is it best to call them or go to a store?

[IowaGuyBB]

Call them and keep calling until you get what you want.

[Xystence]

I have a few pieces of dust under my screen, nothing to exchange my phone over I do not think. I got a few pieces out with compressed air, although I have read that other ended up with more dust doing this.

[rj160202]

If the phone was purchased at Best Buy, can you still take it to Verizon?

I did visit best buy, and in order to get it cleaned/get a new one, they need to ship it in and wait for another one to come in.

[Elsuperman]

By under the screen do u guys mean in he cracks around the edges....

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[captainryan]

If you are talking about around the edges, I use the sticky side of a post-it-note to srape and collect the dust...works great!

[leemoreau]

That's what I was wondering, I get some dust around the cracks but not under it?

[bbsean]

No - dust around the edges is not a problem. It gets between the glass and the screen - and obscures part of the screen. It's bloody annoying!

If you are talking about around the edges, I use the sticky side of a post-it-note to srape and collect the dust...works great!