1. JimA's Avatar
    Just spent 2 hours on the phone with Verizon and blackberry. All they could suggest was a hard reset. Documents to go is completly gone. Its not on the storm in applications or on the desktop under application loader. How do I get it back?
    01-12-09 11:52 AM
  2. JRSCCivic98's Avatar
    You have to reload it from the OS. Look in the FAQ forum on how load OSs on your BB. It requires a PC and Desktop Manager.
    01-12-09 11:57 AM
  3. JimA's Avatar
    Thanks for your quick response. I did a search. Can you point me to the forum?
    01-12-09 12:18 PM
  4. whtciv2k's Avatar
    just reload it using the DM app loader.
    01-12-09 12:20 PM
  5. JimA's Avatar
    Its not in the DM app Loader. Its not on the storm. Its gone.
    01-12-09 12:23 PM
  6. orange7esq's Avatar
    i have same problem and have had it since I installed the cracked .85. Today I installed .86 and still no docs to go. The only thing on their website appears to be the premium edition- but I only want the standard one. If anyone has any info on how to recover it or redownload the standard- please advise!
    01-12-09 12:32 PM
  7. orange7esq's Avatar
    just figured out a fix.

    connect storm to dm.

    turn off network connection on computer.

    click on app loader

    click on left choice- add/remove programs

    should be on list docs to go...

    then install as usual.
    01-12-09 12:41 PM
  8. JimA's Avatar
    not there...
    01-12-09 02:25 PM
  9. JCM96's Avatar
    Anyone have a solution? I'm having this problem with my bold.
    01-23-09 02:16 AM